We are currently experiencing issues with Single-Sign On (SSO). This impacts all services that are using single-sign on – Blackboard, Self-Service, Gmail, Help Desk, Network Registration, and more. We are working on resolving the issue and will update as we know more.
We apologize for the inconvenience.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/12/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Add dedicated library print server to PaperCut
When: 3:00AM – 7:00AM
Affected services: PaperCut printing in the Boca library
Affected systems: PaperCut
Description of maintenance: Add a new print server called boc22pclyprint01. Move the library printers from boc22pcprt01 to boc22pclyprint01
User impact: Users in the library will not be able to print until this process is complete.
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Undergraduate Admissions Application Server Restarts
When: 5:00AM – 5:30AM
Affected services: Undergraduate Admissions Application
Affected systems: boc22ug00.fau.edu, boc22ug01.fau.edu, boc22ug02.fau.edu, boc22ug03.fau.edu, boc22ug04.fau.edu, boc22ug05.fau.edu, boc22ugadmin.fau.edu
Description of maintenance: Restarting the Apache Tomcat instances for apply.fau.edu (Undergraduate Admissions Application version 2) in order to allow Housing and LINK information to be parsed into Banner.
User impact: No end-user impact is expected
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Stop WINS services
When: 6:00AM – 6:05AM
Affected services: WINS
Affected systems: ecswins01, ecswins02
Description of maintenance: OIT will be stopping the WINS services on ecswins01 and ecswins02. This is the second step in fully decommissioning WINS services.
User impact: No end-user impact is expected
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/05/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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NWRDC DBC1 firmware upgrade
When: 3:00AM – 7:00AM
Affected services: All services will remain up during this process
Affected systems: nwrdcesxi16 to 26
Description of maintenance: OIT will be upgrading the firmware on some blades at our disaster recovery site. As a result, several services will be unavailable for approximately 4 hours.
User impact: We do not expect any end user impact
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PaperCut port and driver changes.
When: 4:00AM – 7:00AM
Affected services: PaperCut printing service
Affected systems: Boc22pcprt01
Description of maintenance: ACDI has recommended we change printer ports for our ‘Follow Me’ queues. In additional, we would like to test a different printer driver to see if that clears up some issues.
User impact: Printing via PaperCut will not be available during the downtime.
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Increase retention of items in Deleted Items folder for 365 users
When: 6:00AM – 6:00AM
Affected services: Mailboxes on Office365
Affected systems: N/A
Description of maintenance: OIT will be increasing the retention of items in the Deleted Items folder for 365 users from 30 to 90 days
User impact: No end-user impact is expected
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/29/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Title: Remove WINS forward lookup from Active Directory DNS
When: 3:00AM – 3:15AM
Affected services: WINS
Affected systems: bocdcfau01, bocdcfau02, jupdcfau01, davdcfau01, towdcfau01, nwrdcfau01
Description of maintenance: OIT is taking the first step to remove old name resolution services from the network.
User impact: We do not expect any end user impact
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Title: NWRDC DBC2 firmware upgrade
When: 3:00AM – 7:00AM
Affected services: All services will remain up during this process
Affected systems: nwrdcesxi31 to 35
Description of maintenance: OIT will be upgrading the firmware on some blades at our disaster recovery (DR) site. As a result, several services running on the DR servers will be unavailable for approximately 4 hours.
User impact: We do not expect any end user impact
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Title: Remove Domain Controllers from HBOI
When: 3:00AM – 5:30AM
Affected services: Active Directory
Affected systems: tresdcfau01, tresdcirm01
Description of maintenance: OIT will be decommissioning old authentication systems which are no longer needed.
User impact: No end-user impact is expected. These systems were originally located at PSL campus and later moved to HBOI. They are no longer needed at HBOI and will therefore be removed.
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Title: Security Update CAS 3.5.3 Upgrade
When: 4:00AM – 5:00AM
Affected services: Single Sign On and all systems that user it. Blackboard, InCommon, Google Applications, Self Service
Affected systems: cas1.fau.edu, cas2.fau.edu
Description of maintenance: Upgrade CAS from 3.5.2 to CAS 3.5.3 to correct a possible security vulnerability.
User impact: Single Sign-on will be unavailable for 5 – 10 minutes while we restart the service.
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Title: Blackboard Maintenance
When: 5:00AM – 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The DBAs will be running a script provided by Blackboard to resolve a bug affecting certain courses experiencing issues with Group Journals
User impact: We don’t anticipate any user impact, unless backout is needed
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Title: Undergraduate Admissions Application Server Restarts
When: 5:00AM – 5:30AM
Affected services: Undergraduate Admissions Application
Affected systems: boc22ug00.fau.edu, boc22ug01.fau.edu, boc22ug02.fau.edu, boc22ug03.fau.edu, boc22ug04.fau.edu, boc22ug05.fau.edu, boc22ugadmin.fau.edu
Description of maintenance: OIT will restart the server for apply.fau.edu (Undergraduate Admissions Application version 2) to allow Honors Program information to be parsed into Banner.
User impact: We do not anticipate any end user impact
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/22/2015 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 12:00AM – 6:00AM
Affected services: Voice-over-IP (VOIP) Phone
Affected systems: Voice-over-IP (VOIP) system
Description of maintenance: OIT is upgrading OpenScape Voice system to the latest version of firmware (V7R1PS40)
User impact: Phones might be down for about 5 to 10 minutes.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/08/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 12:00AM – 6:00AM
Affected services: VOIP phone will affected
Affected systems: VOIP Phone all campus
Description of maintenance: Upgrade VOIP phone system
User impact: VOIP phone cannot be use for 5 to 10 mins during the upgrade
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/20/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 6:00AM
Description of maintenance: UCS firmware upgrade. OIT will be upgrading the components of several systems to resolve bugs and add support for newer hardware.
User impact: No end-user impact is expected
Affected services: No services are impacted by this maintenance
Affected systems: boc22hv[01-14], boc22esxi[01-06], ieadata, as5, bba4, ecswins01, bba3, jira, boc22adfs, boc22mssqldev1, duo, bba8, idm4p, boc22cm102srv4, boc22cm102srv10, bbredis1, ibiweb, dhcpboc1, appadmin, labcam3, bba7, printonline, idm2, eprint2, boc22reports1, boc22mssql21, fauappsrv2, ieaweb, ldapboc1, boc22spapp1, remotecon, lintalon1, XenZDC2, XenAPP-Office, coeweb, boc22nasmvi, issdev, boc22dirsync, sacs, frevvo1, cas1, ecswins02, lintalon0, comvmsql01, ls-snap, shoutcast, FileLocker1, bbm1, labcam4, boc22mssql22, exchangeca03, ls-osd, ls-matlab, bba6, boc22mssql11, labcam5, bba9, taldev02, cosweb1, boc22vcenter1, migrate365, freeze, talonx2, acsmem04, as4, bba10, boc22spwfe1, gitlab, ugapp3, yakko, labcam2, frevvot, fauwebdev, lists, acsmem01,
bba1, comvmweb01, aptitudesrv, PapercutOffice, acsmem02, XenAPP00, comvmadi01, bba11, hpc, cuttlefish, bba2, dnsboc1, boc22pcprt01dev, XenLIC, madcat1p, filelocker2, Brian Test 1, mcclient, pinky, ugapp1, boc22adfsp, boc22pcapp01, XenSF1, boc22cm102srv1, XenSF2, controller, bba5, ugapp4, XenZDC1, jobs.finaid,
ugapp5, boc22mssql12, boc22pcapp02dev, boc22barr, r25-webservice, iss, boc22aptven, boc22cm102srv9, XenAPP01, visualsvn, boc22cm102vrt101mrtg, piwik1, boc22pcapp01dev, ugapp2, XenAPP02, labcam1
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When: 5:00AM – 6:00AM
Description of maintenance: OIT will be upgrading some software on controller.fau.edu. As a result, several services will be unavailable for approximately 30 minutes.
User impact:The following services will be unavailable for approximately 1 hour: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected services: OwlCard, Collections file prep site, FAU Reimbursements, Telephone bill payment
Affected systems: controller.fau.edu
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When: 8:00AM – 9:00AM
Description of maintenance: Upgrade disk and shelf firmware in NetApp filers bocana01 and bocana02. It is all done while the systems are up and running. No downtime is required. I would like to do it during the day next week.
User impact: No end-user impact is expected
Affected services: None
Affected systems: NetApp filers bocana01 and bocana02
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** Update 8:30AM, The Jupiter domain controller maintenance is still ongoing. All services should be available, however logins may be slower for users on the Jupiter campus. We apologize for this inconvenience.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/30/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
When: 3:00AM – 6:00AM
Affected services: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
Affected systems: Blackboard
Description of maintenance: OIT will be updating some of the Building Blocks: Content Editor, Grading, Date Management, Partner Cloud, Content Editor, Grading, Date Management, Partner Cloud
User impact: Tools may be unavailable during the update
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When: 3:00AM – 6:00AM
Affected services: Any services running out of the following SQL clusters may expereicne a blip in connectivity.
Affected systems: boc22mssqlfau, boc22mssqloit, boc22mssqlsp, boc22mssqllync
Description of maintenance: OIT will be applying SQL Server 2012 Service Pack 2 to clusters.
User impact: No downtime is expected but applications may experence disconnects while clusters failover.
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When: 3:00AM – 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: jupdcfau01, jupdcirm01
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window.
We are currently experiencing an issue with password not synchronizing to all FAU services/systems after being reset. We are working to resolve this issue as soon as possible.
Please do not reset your password until this issue has been resolved.
We apologize for the inconvenience this may cause.
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/16/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM to 6:00AM
Affected services: Identity Manager, User account creation, Password Synchronization, MyFAU, SSO, Blackboard, Banner Self Service, All authentication Services
Affected systems: idm4p, idm1, idm2, MCSource
Description of maintenance: OIT will be upgrading the Identity Manager connection to MyFAU to correct a bug that prevents returning users from automatically receiving active directory accounts.
User impact: User passwords may not sync during this change window as the connector will be offline during the upgrade.
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When: 3:00AM to 6:00AM
Affected services: AD authentication on Jupiter campus
Affected systems: jupdcfau01 & jupdcirm01
Description of maintenance: OIT is updating the systems servicing user and computer account authentication for the Jupiter campus.
User impact: Logins on the Jupiter campus may be slower during the window
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When: 4:00AM to 6:00AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: OIT will be changing the mail server blackboard uses to send emails out to the users. This is to fix an issue where a small percentage of users were getting [Suspicious Message] appended to their outbound emails.
User impact: We will be doing rolling restarts to make the config change and hope that this will not impact any users at all.
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When: 6:00AM to 6:10AM
Affected services: Exchange email
Affected systems: exchangeca[01-05] & exchangemb[01-05]
Description of maintenance: OIT will be implementing the following limitations on all FAU employee mail accounts: •Can send to 5,000 recipients per day •Can send a maximum of 30 messages per minute
User impact: No end-user impact is expected during the policy change
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When: 6:15AM to 6:50AM
Affected services: none
Affected systems: Ironport server (bertx)
Description of maintenance: OIT will upgrade the Ironport Server (bertx) from version 8.5.6-074 to 8.5.6-092 to fix a security problem
User impact: No end-user impact is expected
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When: 7:00AM to 7:10AM
Affected services: DPM (data protection manager)
Affected systems: Active Directory
Description of maintenance: OIT will link a DPM Group Policy to enable DPM client server communication.
User impact: No end-user impact is expected during the policy change
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When: 4:45PM to 5:00PM
Affected services: VIP Student Record Image Retrieval (vip.fau.edu)
Affected systems: qstarserver2.fau.edu, vip.fau.edu
Description of maintenance: The current server responsible for storing VIP images will be replaced by a newer, virtual one.
User impact: Users will not be able to retrieve images or image retrieval will be erratic during switchover.
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