RESOLVED: Some Mediasite Catalog Presentations Unavailable

The issue preventing some users from accessing Mediasite Catalog presentations has been resolved.

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Posted in Canvas / LMS, Educational Technologies, Lecture Capture, Uncategorized

[RESOLVED] Canvas LMS Currently Unavailable

Resolved: Canvas is now accessible.

Legacy issue:  Canvas 503 Bad Gateway Error
Some users are experiencing a 503 Bad Gateway error when trying to access Canvas. Canvas has identified the issue and is working to resolve it.
  Thank you for your patience and cooperation
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Lecture Capture

[Resolved] Mediasite Catalog Presentation Video Service Temporarily Unavailable

An issue that was preventing playback of Mediasite Catalog Lecture Capture presentation videos has been resolved.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Lecture Capture, Systems, Video Conferencing

Echo360 Emergency Maintainence Notice

The Echo360 Systems Server will be unavailable from 9:15AM – 11:00 AM to undergo maintenance.

Thank you for your patience and  cooperation.

 

 

Posted in Uncategorized

RESOLVED: Echo360 Service Restart — Media Upload Issue

The issue which was preventing Echo360 lecture captures and external media uploads from processing and publishing has been resolved.

 

 

Posted in Banner and Admin Systems, Educational Technologies, Systems, Uncategorized

RESOLVED: Echo Center Playback Issues

Echo Center playback issues have resolved.

Thank you again for your patience and cooperation.

 

 

Posted in Uncategorized

COMPLETED: Echo360 System Maintenance

Echo Systems Server has been successfully updated to 5.5, SP2.

 

Posted in Uncategorized

RESOLVED: Echo360 Upload Function Issue

The issue that was preventing items from being uploaded to ESS has been resolved.

All SCHD devices and Software Capture Application devices  are uploading content to ESS as well as EMI items.

 

 

Posted in Uncategorized

COMPLETED: Echo360 System Maintenance

Echo360 has successfully upgraded to 5.4, SP7.

ESS is accessible for users and viewership of Echo360 presentations is fully functional.

 

 

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

Resolved: Echo360 Service Restart

The issue that was causing ESS to be unavailable has been resolved.

ESS navigation, publishing of  Echo presentations, and  media presentation edit functionality within ESS have been restored,  as well as viewership of Echo360 presentations to all users.

 

Posted in Uncategorized