SPOT Maintenance Window

The SPOT (Student Perception of Teaching) survey site will be unavailable for scheduled maintenance starting at 3:00pm on Thursday, April 7th, 2016.

The estimated downtime is approximately two hours.

Visitors to the site will be redirected to this WordPress post during this period.

Posted in Educational Technologies, Systems

Blackboard eGrades Down

It is currently under investigation.

 

Posted in Educational Technologies, Systems

[RESOLVED] OIM Restart (Production), Tuesday, Jan 12th @ 12:00am

The OIM updates have been successful and SMS capabilities have been restored.  Downtime was experienced from 12:00am to 12:14am, during this time users were redirected to the WordPress site.

Original Post Below:

The production OIM environment will be restarted to address an issue with an updated SSL certificate by our SMS gateway.

This restart will specifically resolve issues experienced by users who are activating new accounts, or attempting a password recovery via SMS through https://accounts.fau.edu.

The restart will begin at 12:00am and should be completed by 12:30am.

Posted in Systems

Undergraduate / Graduate Admissions application patch complete

The patch has been successfully deployed and tested.

When: 5:00AM – 6:00AM
Affected services: Undergraduate & Graduate Admissions Applications
Affected systems: Frevvo forms manager
Description of maintenance: Install a patch to fix issue with Google Chrome.
User impact: Minimal downtime expected (less than 5 minutes)

Posted in Network and Telecom