Resolved – Single Sign On Issues

The SSO servers are now working as intended.

 

The SSO servers are having difficulty connecting to different services and it is making them fail. We do not have any more information at this time but are investigating. 

Posted in Systems

[Resolved] Frevvo is currently down

Frevvo has now been restored, as have the dependent services.

 

The Frevvo form server is currently down.  This impacts, but is not limited to, the following:

  • Graduate Admissions Application
  • Undergraduate Admissions Application
  • Frevvo forms created under the fau.edu tenant

We are currently investigating the cause and will provide updates as they are available.

Posted in Banner and Admin Systems, Educational Technologies, Systems, Workday

Resolved – FAUGuest Web Application Issues

The FAUGuest wireless network is completely up and running at this time.

The issue has been identified and updates are being currently applied.  We will update this post once the work has been completed and the system is available from all campus locations.

The web application that is used to authenticate clients is inaccessible on the FAUGuest wireless network.  We are investigating the cause and will provide updates as they are available.

Posted in Network and Telecom, Systems

Undergraduate Admissions application is available.

The Undergraduate Admissions application (apply.fau.edu) is back online.

Posted in Banner and Admin Systems, Educational Technologies, Systems

Out of Maintenance Window OIM Restart – 1/9/2017

OIM will be restarted at approximately 10:00am this morning to address severe load and latency that is ultimately impacting a variety of services.

The downtime is roughly ten minutes.

This would impact the following:

Password Changes, Account Claiming, and New Hires from Workday.

Posted in Banner and Admin Systems, Systems

Resolved – Wireless networks in Davie and Jupiter able to access SSO

Update: Jupiter and Davie campuses are now able to access SSO from the wireless networks.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

Completed – Undergraduate Admissions Enhancements

The Undergraduate Admissions Enhancements have been successfully deployed and are live in production.

Previous Post:

Various updates and enhancements are being deployed to the Undergraduate Admissions Application on 10/28/2016 (2:00AM – 6:00AM).
The undergraduate admissions application will be unavailable within certain intervals during the maintenance.

 

Posted in Banner and Admin Systems, Systems

Undergraduate and Graduate Admissions Application Available

The Undergraduate (apply.fau.edu) and Graduate (owlapp.fau.edu) admissions applications are now available!

Previous Post:

The Undergraduate (apply.fau.edu) and Graduate (owlapp.fau.edu) admissions applications are currently experiencing downtime.

We are investigating the issue and will provide updates as more information is available.

Posted in Uncategorized

Completed – OIM Restart (OIMP1 – Primary)

The OIM restart was completed with a downtime window of 3:04am – 3:12am.

Previous Post:

The primary Oracle Identity Manager node (boc22oimp1) is being restarted at 3:00am on Thursday, September 1st to preemptively address memory issues.

The restart will be performed via the WebLogic Admin Console and downtime is anticipated to be approximately ten minutes.

During this time the account claiming interface will be partially unavailable, as will internal REST services.

Posted in Systems

SPOT Maintenance Window

The SPOT (Student Perception of Teaching) survey site will be unavailable for scheduled maintenance starting at 3:00pm on Thursday, April 7th, 2016.

The estimated downtime is approximately two hours.

Visitors to the site will be redirected to this WordPress post during this period.

Posted in Educational Technologies, Systems