[Completed] – Telephone system core battery Maintenance – Wednesday, Aug. 8

The telephone system core battery will undergo maintenance on Wednesday, August, 8, 2018 beginning at 12:00 am until 4:00 am.

During this time, there will be intermittent disruption of inbound and outbound telephone calls.

In the event of an emergency, the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone.

Posted in Network and Telecom

Issue with the Fort Lauderdale Campus telephone system

AT&T is working on repairing a cable that is affecting the Fort Lauderdale Campus telephone system.

We will post updates as we have more information.

Posted in Network and Telecom

[Resolved] Telephone outage in the T-Area

The power issue causing the telephone outage in T-6 has been resolved.

Thank you.

Posted in Network and Telecom

[Completed] Contact Center/Call Center Maintenance

Maintenance to the Contact center/call center has been completed.

Posted in Network and Telecom

[COMPLETED] Telephone system core battery replacement Thursday, June 22, 2017 @ 10PM

The telephone system core battery will be replaced Thursday, June, 22, 2017 at 10PM through Friday, June 23, 2017 6AM

During this time, there will be intermittent disruption of inbound and outbound telephone calls.

In the event of an emergency, the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone.

Posted in Network and Telecom

[COMPLETED] Telephone system core battery replacement Thursday, June 22, 2017 @ 10PM

The telephone system core battery will be replaced Thursday, June, 22, 2017 at 10PM through Friday, June 23, 2017 6AM
During this time, there will be intermittent disruption of inbound and outbound telephone calls.

In the event of an emergency the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone.

 

Posted in Network and Telecom

[Resolved] Voicemail services not available

The voicemail service has been restored.

Thank you

Posted in Network and Telecom

Voicemail services not available

We are currently experiencing an issue with the FAU voicemail service.  We are working with the vendor to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom

[RESOLVED] Voicemail/Xpressions Issue

The voicemail/xpressions issue has been resolved.

Posted in Uncategorized

[RESOLVED] Voicemail/Xpressions Issue

We are experiencing an issue with Voicemail/Xpressions.
We are working to resolve the issue as soon as possible.

Posted in Network and Telecom