Telephone System Outbound Dialing To 954 Area Code issue

We are working with our vendor to resolve the issue with outbound dialing to the 954 area code.

Posted in Network and Telecom, Uncategorized

Network Maintenance – Tuesday May 6th from 2:00 a.m. until 3:00 a.m.

Communication Infrastructure will be performing network from 2:00 a.m. until 3:00 a.m. on Tuesday May 6th. Due to the nature of the maintenance, FAU may experience a 10-15 minute network outage at some point during this window. This outage will affect connectivity between FAU and the internet as well as connectivity within FAU.

Posted in Uncategorized

Network Outage – April 25 2014 from 6:10 until 6:35 p.m.

FAU experienced a network outage caused by a software issue between 6:10p.m. and 6:35p.m. today.  This outage affected connectivity within the FAU campus as well as connectivity to the internet. This outage would have caused issues for students trying to watch streaming media or take online exams such as those given through Blackboard during this time.

Posted in Uncategorized

[Completed] Network Maintenance Sunday April 20th 5:00a.m.- 5:45a.m

The network maintenance scheduled for this morning has been completed.

Posted in Uncategorized

(Updated) Network Maintenance Sunday April 20th 5:00a.m.- 5:45a.m

In order to further limit the impact of this critical maintenance, we are rescheduling the maintenance described below to occur between 5:00a.m. and 5:45 a.m. on Sunday April 20th.

Communication Infrastructure will be performing critical maintenance on core networking equipment on Sunday April 20th from 5:00a.m. until 5:45 a.m. During this time, we anticipate a loss of network connectivity between FAU campuses and the Internet as well as connectivity within FAU lasting approximately 10-15 minutes.   Network services are expected to be operating normally prior to the end of the maintenance window.

Posted in Uncategorized

Email Delay

There is currently a delay on some emails.  It should be resolved shortly.

Posted in Uncategorized

Emergency Maintenance for FAU VPN services @ 2:00p.m. today

The FAU VPN services will be undergoing emergency maintenance at 2:00 p.m. today.  Sometime after 2:00 p.m., users connected to the VPN may experience some momentary delays or pauses during their VPN session while maintenance is underway.

Posted in Uncategorized

Blackboard intermittently unavailable

Blackboard will be intermittently unavailable between 1:15-2:15 to fix a security issue with the webserver.

Posted in Educational Technologies, Systems

Completed – Disruptive Network Maintenance – Thursday March 6th from 2:00 a.m. until 3:00 a.m.

The network maintenance scheduled for 2:00 a.m. until 3:00 a.m. this morning has been completed.

Posted in Uncategorized

Disruptive Network Maintenance – Thursday March 6th from 2:00 a.m. until 3:00 a.m.

OIT will be performing maintenance on core network equipment early tomorrow morning from 2:00a.m. until 3:00a.m.  During this time, access to and from the internet and access between various network-based services at FAU will be interrupted. OIT anticipates between 20 and 30 minutes of downtime.

Posted in Uncategorized