OIT will be performing maintenance on core network equipment during the early morning hours of Saturday June 29th and Sunday June 30th. During this time, all network services on the Jupiter campus will be sporadic or generally unavailable. All services will be restored to full operation before 7:00 a.m. Another notice will be posted if maintenance is concluded early, or if the Sunday maintenance window is no longer needed.
Network Maintenance – Jupiter Campus – Saturday June 29th and Sunday June 30th from 12:00 a.m. until 7:00 a.m.
Posted in Network and Telecom
[RESOLVED] Chartwells currently unable to accept credit cards on Boca campus
The issue affecting credit cards at Chartwells locations on the Boca campus has been resolved.
Posted in Uncategorized
Network Maintenance – Sunday March 10th from 5:00 a.m. until 7:00 a.m.
OIT will be performing network maintenance on Sunday March 10th from 5:00 a.m. until 7:00 a.m. During this time, the Boca Raton campus may experience periods of short network interruptions affecting access to the internet and to services located on the Boca Raton campus.
Posted in Banner and Admin Systems, Network and Telecom
Network Maintenance – Early Morning Sunday March 3rd through Friday March 8th
OIT will be performing network maintenance between 5:00 a.m. and 7:00 a.m. during the spring break week, Sunday March 3rd through Friday March 8th. During this two-hour window each day, network connectivity may be intermittent for short periods of time. Expected campus network disruptions are as follows:
Monday, March 4th – Fort Lauderdale, Davie, and Harbor Branch campuses will experience a network outage lasting approximately 20 minutes during the window
Tuesday, March 5th – Jupiter and NWRDC will experience a network outage lasting approximately 20 minutes during the window
Wednesday, March 6th – The BHRIC network on the Boca Raton campus will be unavailable for approximately 20 minutes
In addition to the specific impacts noted above, specific network segments or hosts may experience brief disruptions during the remainder of the maintenance windows, although major services are expected to be operating normally.
Posted in Network and Telecom
[COMPLETED] Network Maintenance – February 27th from 5:00 a.m. until 6:30 a.m.
The network maintenance scheduled for this morning has been completed.
Network Maintenance – February 27th from 5:00 a.m. until 6:30 a.m.
OIT will be performing network maintenance in the early morning hours of February 27th from 5:00 a.m. until 6:30 a.m. Network connectivity on the Boca Raton campus and to services on the Boca Raton campus may experience brief interruptions during the maintenance window.
Core Network Maintenance – Thursday January 10th from 7:00 a.m. until 7:30 a.m.
OIT will be performing emergency network maintenance tomorrow morning from 7:00 a.m. until 7:30 a.m. to replace a failed component in core network equipment. We do not anticipate any disruption in network connectivity during the maintenance window.
Connectivity Issues from Comcast Xfinity Users
Comcast is currently experiencing nationwide outages of internet and TV services. Users of Comcast Xfinity services may be unable to reach some or all FAU services until the issue is resolved.
Network Maintenance – Tuesday February 6th and Wednesday February 7th from 5:00 a.m. until 6:00 a.m.
OIT will be performing network maintenance at all partner campuses and NWRDC on Tuesday February 6th from 5:00 a.m. until 6:00 a.m. and on the Boca Raton campus on Wednesday February 7th from 5:00 a.m. until 6:00 a.m. During the maintenance window on Tuesday, there will be a 15-20 minute network disruption preventing access to the internet and inter-campus communications at NWRDC and the Jupiter, Fort Lauderdale, Davie, Harbor Branch and Seatech campuses.. On Wednesday, there will be disruptions in connectivity to the BHRIC networks lasting between 15 and 20 minutes, but the remainder of the Boca Raton network including internet connectivity is expected to operate as normal with no disruption to service.
Posted in Network and Telecom
Potential Issues Connecting to the Campus VPN
VPN users connecting to the VPN may encounter an error that says “Authentication Rejected by Server” when they attempt to connect to the VPN. This is caused by a bug introduced in a recent Windows Update patch. If you encounter this error, upgrade your VPN client by downloading a new version from the VPN webpage. The VPN webpage is accessible from the OIT homepage. If you do not encounter the problem, and are prompted by the VPN to upgrade your client, allow it to do so to avoid potential issues in the future.