Banner production FAUP is now available

The Phase II & III of the fiscal year end roll process is complete and Banner production FAUP (INB, Self Service & E~Print) is now available.

Jaideep Pinglikar UAS-IRM Florida Atlantic University Tel – 5612972233

Posted in Banner and Admin Systems

Banner production FAUP unavailable this Friday morning 8/5/2011 and Saturday morning 8/6/2011

Banner production FAUP (INB, Self Service & E~Print) will be unavailable this Friday (8/5/2011) morning from 5:00am to 8:00am and Saturday (8/6/2011) morning 6:00am to 12:00 noon in order to complete the GL, Labor, Encumbrance & Budget portions of the fiscal year end roll process.

Posted in Uncategorized

Updated – Course videos currently not available

**Update as of 4/13/11**

We are continuing to restore class recordings, and at the current rate of progress we should have all classes restored by 10 pm today. We are adding more resources to the problem to speed things and are doing our best to have all recordings restored sooner.

**Update as of 4/12/11**

Courses that are recorded by IRM and then made available via the web are currently not available. We anticipate that this week’s courses (from Mon through Wed) will be back online by midnight. We will continue through the night restoring the files, working from the most recent back to the beginning of the semester. We may not be able to restore classes held in the CM building between Feb 16 and Mar 17 because of issues with the backups from that time, but we are using another strategy for getting those courses as well.

We do not yet have an exact time for when all class recordings will be restored other than late tomorrow, but we will be restoring continuously until all recordings are again available.

Courses that are recorded by IRM and then made available via the web are currently not available. We do not yet have a time when they will be back online, but we anticipate several hours.  We had two drives fail, and we are now rebuilding them to restore service. I will update in a couple of hours with the status.

Posted in Uncategorized

Resolved – Telephone Outage

Telephone service has been restored to FAU Police Dept and the Jupiter Campus

We are currently experiencing a problem with phones located at the FAU Police Dept. & Jupiter Campus. We are working to correct the problem. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 by using a cell or other non-FAU phone.

Posted in Uncategorized

Resolved – Database Errors in Blackboard

We are currently experiencing an issue with Blackboard that is causing users to receive various database errors when accessing areas such as the discussion board, grade center and tests. We’re working to resolve this as soon as possible and we apologize for the inconvenience.

Posted in Uncategorized

Resolved – MyFAU Issues – Self Service not loading every time and now “Too Many Simultaneous Logins” Error occuring

Posted in Uncategorized

Completed – Banner and Admin Systems

At 2:00pm today we will be making additional changes to the Oracle application servers that service Banner to correct some of the problems which were noted with last night’s registration process. There will be no impact on end users.

Posted in Uncategorized

Resolved – Issues with MyFAU – Self Service not loading consistently, and now can’t login at all “Too Many Simultaneous Logins” error

Issues with MyFAU – Self Service not loading consistently, and now can’t login at all “Too Many Simultaneous Logins” error – Technician has been contacted – No ETA for resolution

Posted in Uncategorized

Resolved – Issues with MyFAU – too many simultaneous logins

Issues with MyFAU – Page loads, however once user logins in “Too Many Simultaneous Logins” error occurs. Technician has been contacted. No ETA on resolution

Posted in Uncategorized

Completed – Banner and associated application (production & test) maintenance 3/31/2011

The following servers will be down for hardware upgrades on Thursday March 31 from 5am-7am with the exception of bannerprd.fau.edu which will be unavailable from 3am-8am:

banoradev.fau.edu bannerprd.fau.edu enzo.fau.edu diablo.fau.edu

Applications being unavailable are as follows (production & test):

Banner production (3am-8am) Banner test and development Harvest Appworx Signature System Identity Manager Network Registration CAS

Web Services afffected by CAS not being available: Parature (Customer login, not CSR) Network Registration Engineering Card Access OmniUpdate Xitracs

Posted in Uncategorized