The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.
9 pm Single Sign On Maintenance
Authentication System Maintenance
The single sign-on authentication system will be partially unavailable from 3:00 am to 4:00 am Thursday August 18th, 2017. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Canvas, Self Service, Office 365, Owlapps, and Workday.
University Form Server Update
The Univesity form server (Frevvo) will be offline from 5 am to 6 am Wednesday August 16, 2017 for maintenance. Please report any issues during or after this time to https://helpdesk.fau.edu/.
Complete: Single Sign On Maintenance
The Single Sign On System maintenance has been completed. Please report any difficulties logging into the Helpdesk.
Research Computing Health Environment Maintenance
Office of Information Technology Research Computing will be performing systems maintenance on Thursday 08/03/2017 and Friday 08/04/2017 from 12:00 AM to 5:00 AM. The following systems will be specifically impacted:
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Server maintenance – Jupiter BHRIC Storage Upgrade
Description of change: We will be upgrading the Compellent storage
Downtime window start: 12:00 AM
Downtime window end: 5:00 AM
Affected services: BHRIC Profiles, VMs, shares
Affected systems: Jupiter Compellent
Expected End-user impact: No expected user impact. Each site has two controllers. As one upgrades the other takes over.
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Server maintenance – Boca BHRIC Storage Upgrade
Description of change: We will be upgrading the Compellent storage
Downtime window start: 12:00 AM
Downtime window end: 5:00 AM
Affected services: BHRIC Profiles, VMs, shares
Affected systems: Boca Compellent
Expected End-user impact: No expected user impact. Each site has two controllers. As one upgrades the other takes over.
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Posted in Network and Telecom, Systems
[Complete] Single Sign On Upgrade
The Single Sign On System was upgraded early this morning. Please report any issues to the HelpDesk (https://helpdesk.fau.edu).
[Resolved] Forms.fau.edu email configuration
The email settings used by Forms.fau.edu were updated to improve reliability. Form designs can report issues to mad@fau.edu.
Koko Research Computing Cluster Offline
The Koko Research Computing Cluster experienced a failure this morning and is currently offline. Team members are investigating the problem and we will update this post when more information is available.
Posted in Educational Technologies, Uncategorized
Maintenance Complete: Workday Login Update
How users login to Workday has been updated and tested successfully.
Posted in Workday
[Complete] University Form Server Performance Improvements
The updates to the forms server have been completed.
Posted in Educational Technologies