Chartwells is currently unable to accept credit cards on the Boca Raton Campus due to a hardware failure.
We are working to resolve as soon as possible and apologize for any inconvenience.
OIT
Chartwells currently unable to accept credit cards on Boca campus
Posted in Network and Telecom, Uncategorized
Sharepoint currently Unavailable
At this time, Sharepoint is currently unavailable. Microsoft does not yet have an ETA.
We apologize for any inconvenience.
OIT
Posted in Systems
Banner Administrative forms are experiencing issues.
Banner Administrative Forms are experiencing issues at this time. We are currently investigating this issue and will update this issue as we know more.
We apologize for any inconvenience.
Office of Information Technology
[RESOLVED] OU Campus CMS Login Unavailable
The login issue has been resolved
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We are currently investing an issue with the logging in for Omniupdate OU Campus CMS.
We apologize for the inconvenience.
Posted in Systems, Uncategorized
[RESOLVED] Duo Phone calls are delayed
UPDATE:
The vendor has moved services to an alternative telephony provider and phone call authentications should be working properly at this time.
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Please see the status from the vendor:
Investigating – We are currently investigating an issue where phone calls are being delayed. All other authentication methods are working without issue.
Nov 5, 10:36 EST
Network outage building 96
We have received reports of a network outage in building 96. We are currently investigating the cause and working to resolve as soon as possible.
OIT
Posted in Network and Telecom
OIT Systems Maintenance, Thurs. Oct 4th from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/04/2018 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Identify Management
Description of change: Add HIPAA role to Oracle Identity Manager and sync to OUD
Downtime window start: 12:00 AM
Downtime window end: 7:00 AM
Affected services: Oracle Identity Manager
Affected systems: boc22oimp
Expected End-user impact: Password changes may be delayed a few minutes during the time. No services will be restarted.
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Application Maintenance – Forms.fau.edu user and role sync
Description of change: OIT will begin syncing all Employees and their roles into forms.fau.edu’s database one per day.
Downtime window start: 3:00 AM
Downtime window end: 3:00 AM
Affected services: forms.fau.edu
Affected systems: frevvo server
Expected End-user impact: During this time there is no end-user impact. After the change, users will be able to accurately route forms to employees as needed.
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Server Maintenance
Description of change: OIT will be performing maintenance on its server infrastructure.
Downtime window start: 4:00 AM
Downtime window end: 5:30 AM
Affected services: DHCP, DNS, SSO, Network Monitoring, EDURoam
Affected systems: dhcpboc1, dhcpboc18, dnsboc1, ldapboc1-el6, overwatch, shibboleth2p, tatooine, boc96hv01, boc96hv02, boc96esxi01, boc96esxi02
Expected End-user impact: Affected services may either be down or partially degraded.
[RESOLVED]Password changes are currently delayed
Password changes are working as intended at this time.
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We are currently experiencing issues with Password changes/resets. We recommend holding off changing your password until further notice.
We are working quickly to resolve as soon as possible.
We appreciate your patience during this time.
OIT
Office 365 intermittent issues
There appears to be some intermittent issues accessing Office 365 services at this time. We are monitoring the status with Microsoft and will post any updates as we receive them.
Update from Microsoft:
User impact:
Users may be unable to authenticate or connect to the Office 365 service.
Latest message:
Title: Unable to access Office365 services User Impact: Users may be unable to authenticate or connect to the Office 365 service. Current status: We’ve determined that a data center issue caused a subset of the Office 365 service to become degraded. We’re connecting some of the affected services to an alternate infrastructure, while remediating the underlying issue within the datacenter. Scope of impact: Impact is specific to a subset of users who are served through the affected infrastructure. Start time: Tuesday, September 4, 2018, at 9:09 AM UTC Preliminary root cause: A data center issue caused a subset of the Office 365 service to become degraded.
OIT
[RESOLVED]Password Changes/resets currently delayed
Issue has been resolved. Password changes and resets are back to normal.
OIT
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We are currently experiencing issues with Password changes/resets. We recommend holding off changing your password until further notice.
We are working quickly to resolve as soon as possible.
We appreciate your patience during this time.
OIT