Resolved – Help Desk site (Team Dynamix) is intermittently unavailable

Update @ 1:20pm – The vendor has correct this issue and there has been no further disruption.

 

We are working with the vendor to resolve this issue as soon as possible.

We apologize for inconvenience.

Posted in Uncategorized

Resolved – Password Synchronization currently not working from MyFAU

A password changed in MyFAU are currently not synchronizing with other systems. We are working on this issue and hope to have this resolved soon.

 

Update – This issue has been resolved. Passwords changes originating from MyFAU made earlier today, may still be un-synchronized. A new password change will need to be made.

 

Thank you for you patience and Happy Holidays!

Posted in Email, Systems

[Resolved] MyFAU is currently unavailable

** Update:  Problem has been resolved.  Services are functioning normally now.

MyFAU is currently unavailable. We are investigating this issue.

Thank you for your patience.

Posted in Educational Technologies

[Resolved] – Banner INB and Self Service temporarily unavailable.

We were experiencing some hardware issues which have since been resolved. We apologize for any inconvenience this may have caused.

Posted in Banner and Admin Systems

Intermittent Internet Connectivity

FAU’s internet service provider has had a fiber outage. Users may intermittently lose connection. We will place an update once this has been corrected.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Resolved – Issues with password synchronization and account creation

We  experienced issues synchronizing user accounts from MyFAU to other systems. This affected new account creations and password synchronizations.

Posted in Email, Systems

[RESOLVED] Network Outages in Buildings 8, 8W, 80 and 46

We are currently experiencing network outages in building 8-Student Services, 8W-Student Health Services, 80-Student Support Services and 46-Student Housing Services. We are diligently working to restore these areas and apologize for the inconvenience.

Posted in Uncategorized

[Resolved] Email Delays

**Update – Email should now be flowing normally. We apologize for the inconvenience.

We are currently experiencing some email delays. We are working to resolve this issue.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[resolved] Email Delays

**Update – Email should now be flowing normally. We apologize for the inconvenience.

We are currently experiencing some email delays. We are working to resolve this issue.

Posted in Network and Telecom

Resolved – Internet Intermittently Unavailable

We are experiencing intermittent lost of internet connection. We are working to resolve this issue.

Posted in Uncategorized
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