Workday is currently unavailable due to an unexpected service interruption. Our teams are actively investigating the issue and will provide updates as more information becomes available.
Update: Workday is functional as of 8/13
[Resolved] Password Reset Issues
We are aware of an issue affecting the Password Reset function of accounts.fau.edu, where users may become stuck on the “Finding your account” screen. Our team is investigating the problem and working to restore normal functionality as quickly as possible.
Update: The issue has been resolved. Password resets are now working as expected.
Posted in Accounts
Network Outage [Resolved]
We are currently experiencing wired network issues. OIT is actively investigating and working to resolve the issue. Please note: Wireless networks (Wi-Fi) are not affected. Updates will be posted as they become available.
[Resolved] Password Reset Service Interruption
OIT is currently investigating issues affecting accounts.fau.edu, specifically impacting the self-service password reset function. We are working to restore full functionality as quickly as possible and appreciate your patience while we resolve this issue.
Update: our team has resolved the issue affecting accounts.fau.edu. Service is restored to normal operation.
[Resolved] Microsoft Copilot Unavailable
We are receiving reports that Microsoft Copilot is currently down or experiencing connectivity issues.
Our IT team is actively monitoring the status from Microsoft and will provide updates as more information becomes available. Thank you for your patience.
Update: The issue is reported as resolved by Microsoft. Copilot is now accessible.
[Resolved] Microsoft Copilot Outage
Microsoft reports that an ongoing technical issue is currently impacting service connectivity for several Microsoft 365 applications. As a result, users may experience intermittent errors or difficulty accessing Microsoft Copilot at this time.
Update: Microsoft has confirmed the issue is now resolved.
Posted in Systems, Uncategorized
Wireless Networking Issues [Resolved]
We are currently receiving reports of issues connecting to the wireless network, including eduroam. Our Networking team is actively investigating the situation.
Posted in Network and Telecom, Systems
[RESOLVED] Password Reset Issues
Some users may see a “Bad Request” error when trying to change their password. Our team is actively working to resolve this issue. If you experience this issue, please contact the Help Desk at 561-297-3999.
Update 9:49 AM: The issue has been resolved, and password resets are now working as expected. If you continue to receive an error, please contact the Help Desk for assistance.
Posted in Systems
[RESOLVED] Google Workspace Login Issues
Users may experience intermittent login issues accessing Google Workspace (including Gmail and Google Drive).
If you are affected, please try the following:
- Use a different web browser
- Open a private/incognito window
- Clear your browser cache and try again
Our team is investigating the issue and will provide updates as available.
March 3rd, 2026 @ 2:35PM: The issue affecting Google sign-ins has been resolved. Please contact the Help Desk at 561-297-3999 if you continue to have issues.
[RESOLVED] 365 External Mail Issues
Microsoft is reporting an outage with 365 Services. Users may be receiving an error message when attempting to send or receive email through Outlook.
Update 1/23/26 8AM: Microsoft is reporting the outage has been resolved. Please contact the Help Desk at 561-297-3999 if you are experiencing any issues.