[Resolved] Microsoft Copilot Unavailable

We are receiving reports that Microsoft Copilot is currently down or experiencing connectivity issues.

Our IT team is actively monitoring the status from Microsoft and will provide updates as more information becomes available. Thank you for your patience.

Update: The issue is reported as resolved by Microsoft. Copilot is now accessible.

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Posted in Systems

[Resolved] Microsoft Copilot Outage

Microsoft reports that an ongoing technical issue is currently impacting service connectivity for several Microsoft 365 applications. As a result, users may experience intermittent errors or difficulty accessing Microsoft Copilot at this time.

Update: Microsoft has confirmed the issue is now resolved.

Posted in Systems, Uncategorized

Wireless Networking Issues [Resolved]

We are currently receiving reports of issues connecting to the wireless network, including eduroam. Our Networking team is actively investigating the situation.

Posted in Network and Telecom, Systems

[RESOLVED] Password Reset Issues

Some users may see a “Bad Request” error when trying to change their password. Our team is actively working to resolve this issue. If you experience this issue, please contact the Help Desk at 561-297-3999.

Update 9:49 AM: The issue has been resolved, and password resets are now working as expected. If you continue to receive an error, please contact the Help Desk for assistance.

Posted in Systems

[RESOLVED] Google Workspace Login Issues

Users may experience intermittent login issues accessing Google Workspace (including Gmail and Google Drive).

If you are affected, please try the following:

  • Use a different web browser
  • Open a private/incognito window
  • Clear your browser cache and try again

Our team is investigating the issue and will provide updates as available.

March 3rd, 2026 @ 2:35PM: The issue affecting Google sign-ins has been resolved. Please contact the Help Desk at 561-297-3999 if you continue to have issues.

Posted in Email, Systems

[RESOLVED] 365 External Mail Issues

Microsoft is reporting an outage with 365 Services. Users may be receiving an error message when attempting to send or receive email through Outlook.

Update 1/23/26 8AM: Microsoft is reporting the outage has been resolved. Please contact the Help Desk at 561-297-3999 if you are experiencing any issues.

Posted in Email, Systems

[Resolved] TeamDynamix Performance Issues

TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available

Update: TeamDynamix is reporting the incident is now resolved

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Systems

[RESOLVED] Canvas Log In Issues

Canvas is showing a “Failed to Log In” error message for users. Our team is aware of the issue and working to resolve as soon as possible.

Update 9:43 AM: Canvas login functionality has been restored. Please contact the OIT Help Desk at 561-297-3999 if you continue to experience issues.

Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Systems

[RESOLVED] AWS Outage Affecting Canvas

Due to an ongoing incident with Amazon Web Services, users may experience error messages when trying to access Canvas.

Update: Canvas is reporting the site is now operational following today’s AWS outage. Thank you for your patience as services were restored. If you continue to experience any issues, please contact the OIT Help Desk.

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Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Uncategorized