We are currently receiving reports of issues connecting to the wireless network, including eduroam. Our Networking team is actively investigating the situation.
[RESOLVED] Password Reset Issues
Some users may see a “Bad Request” error when trying to change their password. Our team is actively working to resolve this issue. If you experience this issue, please contact the Help Desk at 561-297-3999.
Update 9:49 AM: The issue has been resolved, and password resets are now working as expected. If you continue to receive an error, please contact the Help Desk for assistance.
Posted in Systems
[RESOLVED] Google Workspace Login Issues
Users may experience intermittent login issues accessing Google Workspace (including Gmail and Google Drive).
If you are affected, please try the following:
- Use a different web browser
- Open a private/incognito window
- Clear your browser cache and try again
Our team is investigating the issue and will provide updates as available.
March 3rd, 2026 @ 2:35PM: The issue affecting Google sign-ins has been resolved. Please contact the Help Desk at 561-297-3999 if you continue to have issues.
[RESOLVED] 365 External Mail Issues
Microsoft is reporting an outage with 365 Services. Users may be receiving an error message when attempting to send or receive email through Outlook.
Update 1/23/26 8AM: Microsoft is reporting the outage has been resolved. Please contact the Help Desk at 561-297-3999 if you are experiencing any issues.
[Resolved] TeamDynamix Performance Issues
TeamDynamix has reported they are currently investigating reports of performance degradation. Updates will be posted as they become available
Update: TeamDynamix is reporting the incident is now resolved
[RESOLVED] Canvas Log In Issues
Canvas is showing a “Failed to Log In” error message for users. Our team is aware of the issue and working to resolve as soon as possible.
Update 9:43 AM: Canvas login functionality has been restored. Please contact the OIT Help Desk at 561-297-3999 if you continue to experience issues.
[RESOLVED] AWS Outage Affecting Canvas
Due to an ongoing incident with Amazon Web Services, users may experience error messages when trying to access Canvas.
Update: Canvas is reporting the site is now operational following today’s AWS outage. Thank you for your patience as services were restored. If you continue to experience any issues, please contact the OIT Help Desk.
Tagged with: systems, wordpress
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Uncategorized
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies, Uncategorized