The network maintenance scheduled for this morning was completed at 6:30 a.m. All services are expected to be operational at this time.
[COMPLETED] Network Maintenance – Saturday November 25th from 6:00 a.m. until 6:30 a.m.
Network Maintenance – Saturday November 25th from 6:00 a.m. until 6:30 a.m.
OIT will be performing network maintenance on Saturday, November 25th from 6:00 a.m. until 6:30 a.m. During this time, networked services on the Boca Raton campus will be intermittently unavailable for 15-20 minutes. All services are expected to be returned to normal operation before 6:30 a.m.
Single Sign On Update
The single sign on system will be updated at 1 am November 10, 2017. This may briefly affect users authenticating to Workday, Canvas, OwlApps, and other services.
[Resolved] Mediasite Catalog Presentation Video Service Temporarily Unavailable
An issue that was preventing playback of Mediasite Catalog Lecture Capture presentation videos has been resolved.
OIT System Maintenance – Thurs. Oct 19 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/19/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Server Maintenance – Virtualapps system maintenance
Description of change: A security update is being applied to the system
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: virtualapps.fau.edu
Affected systems: netscaler gateway for virtualapps
Expected End-user impact: During this time, users will be unable to use any virtual apps that are being served out by the virtualapps.fau.edu site.
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Server Maintenance – Windows configuration and deployment system upgrade
Description of change: The system providing configuration, deployment and updates to Windows clients will be upgraded to a newer OS version
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: OS deployments, app installs, windows updates from SCCM
Affected systems: boc22sccm
Expected End-user impact: During this time, all OS deployments, app installs, windows updates from SCCM will be unavailable
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Application Maintenance – Workday Location Improvements
Description of change: We are deploying changes that will improve accuracy to our Workday Locations information provided by our Campus Operations and Building management team.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Workday, AssetWorks,
Affected systems: boc22devproc, Workday
Expected End-user impact: During this time, no end user impact is expected
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Server Maintenance – Banner Upgrades/Patches
Description of change: OIT will be installing several Banner upgrades and patch releases on Thursday, October 19, 2017.
The Financial Aid office has requested the installation of the Financial Aid administrative version 9.3.4 administrative pages as a means to bring production up-to-date for distribution of funds. These releases serve as pre-requisites and co-requisites for the requested administrative pages.
Pre-Requisite releases: General 8.9.2 upgrade and 8.9.2.1 patch, Admin Common version9.3.7 administrative pages, General version 9.3.5 administrative pages, Financial Aid version 9.3.4 administrative pages
Co-Requisite releases: Student 8.13.2 upgrade, Student 9.3.6 administrative pages, Accounts Receivable 8.5.3 upgrade, Accounts Receivable 9.3.4 administrative pages
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: All Banner Services
Affected systems: Banner
Expected End-user impact: During this time, users may not be able to connect to Banner.
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9/29/2017 @ 5 pm Banner Grade Submission (eGrades) Maintenance
Banner Grade Submission (eGrades) will be upgraded to improve performance and allow grading of courses with up to 2,000 students.
University Form Server Maintenance
The University Form server (forms.fau.edu) must be taken offline for immediate maintenance from 9:30 pm to 10:30 pm September 28, 2017. During the maintenance process many forms used across the University will be unavailable including the Undergraduate Admissions Application, Graduate Admissions Application, Immunization Form, parts of Employee On-boarding, and numerous others.
We will update this post once the maintenance is completed.
OIT Systems Maintenance – Thurs. Sept 21 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/21/2017 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Application Maintenance – Admissions Application
Description of change: OIT will be performing maintenance on backend services associated with the graduate and undergraduate admissions applications
Downtime window start: 4:00 AM
Downtime window end: 6:00 AM
Affected services: Undergraduate Admissions Application, Graduate Admissions Application
Affected systems: Undergraduate Admissions Application Servers, Graduate Admissions Application Servers
Expected End-user impact: During this time, the admissions applications may be temporarily inaccessable.
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Server Maintenance – ODS
Description of change: OIT will be performing server maintenance on the ODS and FAUDW production environment.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: ODS and FAUDW production environment. WebFocus won’t be able to connect to the ODS and FAUDW databases.
Affected systems: odsprod
Expected End-user impact: During this time, affected services will be unavailable.
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Server Maintenance – Banner Patches
Description of change: OIT will be installing Banner patches for Financial Aid
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Expected End-user impact: During this time, no end-user impact is anticipated.
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9 pm Single Sign On Maintenance
The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.
[RESOLVED] Login issues
**ISSUE RESOLVED**
The login issue has been resolved and you should be able to login to all systems at this time.
Thank you for your patience while we addressed the problem.
OIT
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We are currently experiencing login issues. This impacts, but is not limited to, Banner, Workday, MyFAU, Networkregistration, eGrades, and EZProxy.
Our team are working to resolve this issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT