On Sunday, January 22, 2017, between 6:00 am and 7:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 20 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Thank you
If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.
If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.
OIM will be restarted at approximately 10:00am this morning to address severe load and latency that is ultimately impacting a variety of services.
The downtime is roughly ten minutes.
This would impact the following:
Password Changes, Account Claiming, and New Hires from Workday.
The network maintenance scheduled for January 7 has been completed.
Thank you
On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Thank you
** MAINTENANCE COMPLETED **
TouchNet systems will be undergoing routine maintenance; from 3:00a.m. to 7:00a.m. on Wednesday 12/21/16.
All student payment services will be unavailable during this time.
To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.
Outstanding Maintenance
Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.
Completed Maintenance
Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m. Datacenter Power Upgrades [Completed]
Monday, Dec. 26, 1 a.m. – 6 a.m: Network Core Maintenance [Completed]
Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m: Banner Patches and Upgrades [Completed]
Registration (add or drop) is back up. We apologize for the inconvenience.
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/17/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Oracle quarterly DB patches (boc22ora01)
When: 3:00AM – 7:00AM
Affected services: Report Caster and WebFOCUS production
Affected systems: boc22ora01
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora01.
User impact: Report Caster and WebFOCUS will be temporarily unavailable at times during the maintenance window. Jobs may not execute in Report Caster.
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Oracle quarterly DB patches (boc22ora03)
When: 3:00AM – 7:00AM
Affected services: Identity Manager production and MSOP instance which houses miscellaneous schemas such as Owlapp, grouper, undergrad app, grad survey, lumsync, pwd expire, swift, frevvo, fau visitor
Affected systems: boc22ora03
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora03
User impact: Applications that login to the MSOP or IDMP instances will become temporarily unavailable during the maintenance window
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Oracle quarterly DB patches (boc22ora05)
When: 3:00AM – 7:00AM
Affected services: IEA Data Warehouse, Resource 25
Affected systems: boc22ora05
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora05.
User impact: The IEA Data warehouse will not be available during this time. The Resource 25 application will experience interruptions in service as well
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Oracle quarterly DB patches (mcoracle)
When: 3:00AM – 7:00AM
Affected services: Luminis production (MyFAU)
Affected systems: mcoracle
Description of maintenance: Applying Oracle PSU to DB’s on host mcoracle.
User impact: MyFAU and Luminis will be come unavailable during the maintenance window. Will have to coordinate with someone to restart these services once the database is back online.
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Migrate idm4p to oracle enterprise linux 6
When: 5:00AM – 6:00AM
Affected services: chessboard password reset tool
Affected systems: idm4p
Description of maintenance: We are upgrading the operating system for a component of the chessboard tool (internal OIT use)
User impact: No end-user impact is expected
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Update: Jupiter and Davie campuses are now able to access SSO from the wireless networks.