OIT Systems Maintenance, Thurs. 9/24 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/24/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Upgrade ODS to the new version ODS 8.5.1
When: 3:00AM – 7:00AM
Affected services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected systems: odsprod
Description of maintenance: OIT is upgrading the ODS version from 8.4.1 to 8.5.1
User impact: Affected services will be unavailable during the maintenance window.

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Upgrade SAS drive firmware on NetApp filer
When: 5:00 AM – 7:00AM
Affected services: None
Affected systems: bocana01
Description of maintenance: OIT will be upgrading the SAS drive firmware on the NetApp filer bocana01.
User impact: None

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Posted in Banner and Admin Systems, Systems, Uncategorized

wordpress upgraded as scheduled

Hello all,

WordPress has been upgraded as scheduled. If you see any abnormal problems, please report it to systems@fau.edu.

thanks

norman

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

OIT Systems Maintenance – Thurs. Sept. 3 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/03/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 5:00AM – 7:00AM
Affected services: Password Expiration Scripts
Affected systems: chessboard.fau.edu
Description of maintenance: Upgrade the password expiration tool to support multiple password expiration policies.
User impact: Chessboard and the MFA enrollment application will restart when the chessboard system is updated.

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When: 3:00AM – 7:00AM
Affected services: ODS production environment. Webfocus won’t be able to connect to the ODS database.
Affected systems: odsprod
Description of maintenance: We need to upgrade the ODS version from 8.4.1 to 8.5.1
User impact: Affected services will be unavailable during the maintenance window.

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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Accounts Receivable
Description of maintenance: Install Banner Accounts Receivable 8.5.0.4 patch in production. This patch is maintenance for the Accounts Receivable module required in preparation for the General 8.8.0 upgrade later this Fall.
User impact: No user impact is anticipated

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When: 3:00AM – 7:00AM
Affected services: Not Applicable
Affected systems: Banner Student
Description of maintenance: Install Banner Student 8.8.0, 8.8.1, and 8.8.2 upgrades and 8.8.0.1, 8.8.0.2 patches in production
User impact: No user impact is anticipated

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Posted in Banner and Admin Systems, Systems

OIT Systems Maintenance, Thurs. Aug 27 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 08/27/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 5:00AM – 5:30AM
Affected services: OIM, Blackboard
Affected systems: boc22oimccp1.ad.fau.edu
Description of maintenance: Fix to correct classes missing from Blackboard after FAUNetID rename. Updating Blackboard OIM Connector version 1.1-SNAPSHOT
Fixes an issue with renaming accounts. Username changes must also include a change to their UserBatchUid in blackboard.
User impact: No downtime is expected for this change

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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner Financial Aid
Description of maintenance: Install Banner Financial Aid 8.23.0.6 patch in production. This patch creates a critical report for the 2015/2016 Direct Loan Reconciliation process. The Financial Aid office has been waiting for this item to be released and they have requested that it be expedited into production.
User impact: No user downtime is anticipated

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When: 3:00AM – 7:00AM
Affected services: Not applicable
Affected systems: Banner General
Description of maintenance: Install Banner General 8.7.3 upgrade in production.
This upgrade is required as a pre-requisite installation for upcoming Financial Aid and Student upgrades which are anticipated for the first week of September 2015
User impact: No user downtime is anticipated

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Posted in Banner and Admin Systems, Educational Technologies, Systems

[RESOLVED] – Password Resets Issues

Password reset issue has been resolved and we are now able to reset passwords again.

OIT

=======================================-

We are currently experiencing some issues with resetting passwords. We are working to resolve the issue as soon as possible.

This only affects those that do not know the current password and must have the password reset by the OIT Help Desk.

If you know your current password and need to change it you can do so using the FAU Accounts Self-Services page (accounts.fau.edu)

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

[completed] Emergency Network Maintenance

The emergency network maintenance performed this morning has been completed.

Posted in Banner and Admin Systems, Email, Network and Telecom, Systems

Emergency Network Maintenance

OIT is beginning emergency network maintenance at this time. While the maintenance is underway, some networked services and servers on the Boca campus will be intermittently unavailable. We anticipate maintenance to be concluded before 6:20a.m.

Posted in Banner and Admin Systems, Network and Telecom, Systems

COMPLETED: Echo360 System Maintenance

Echo360 has successfully upgraded to 5.4, SP7.

ESS is accessible for users and viewership of Echo360 presentations is fully functional.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

Undergraduate Admissions Application Upgraded

The Office of Undergraduate Admissions has request several changes be applied to the undergraduate admissions application at apply.fau.edu.

The admissions application will be offline from 9:00 pm Friday July 17, 2015 – midnight Friday July 17, 2015 during these upgrades.

Posted in Banner and Admin Systems, Systems, Uncategorized

OIT Systems Maintenance, Thurs. July 16 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/16/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

Banner Financial Aid Workday Integration
When: 3:00AM – 7:00AM
Affected services: There is no anticipated user/service impact.
Affected systems: BANNER Production (FAUP)
Description of maintenance: Install Federal college work study Workday intergration process.
User impact: There is no anticipated user/service impact.

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WebFOCUS 8.1.04 Upgrade
When: 3:00AM – 7:00AM
Affected services: WebFOCUS and Leap Ahead
Affected systems: ibiweb4.fau.edu & BOC22ORA01.fau.edu
Description of maintenance: Upgrade WebFOCUS to version 8.1.04
User impact: WebFOCUS and Leap Ahead will be unavailable during the upgrade.

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LuminisSync Single MessageQueue
When: 5:45AM – 6:00AM
Affected services: OUD, LuminisSync, Luminis, Waveset, Active Directory, Oracle Identity Manager, Chessboard, CAS services.
Affected systems: boc22oudp01, boc22oudp02, mcsource.fau.edu
Description of maintenance: All OUD to LuminisSync events will now go to oud.action queue instead of being split between oud.action and oud.highpriority ActiveMQ queues.
User impact: None, some accounts were not being created in Luminis. This should correct that problem.

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IEA database migration
When: 6:00AM – 6:15AM
Affected services: http://iea.fau.edu/AssessmentDbase/ & http://iea.fau.edu/AssessmentDbase1314/
Affected systems: ieadata
Description of maintenance: OIT will be moving some of IEA’s databases to a new system.
User impact: The following sites will be unavailable during the window:
http://iea.fau.edu/AssessmentDbase/
http://iea.fau.edu/AssessmentDbase1314/

Posted in Banner and Admin Systems, Systems