The Office of Information Technology will be upgrading NetApp storage filers tomorrow between 6 a.m. and 7 a.m. Applications may see a 30 second pause while the filer fails over to its partner.
NetApp storage filer Upgrade, Tuesday Mar 3, 2015
ePrint unavailable Tuesday, 3/3/2015 at 10AM
ePrint will be unavailable on Tuesday, 3/3/2015, starting at 10:00AM for approximately 30 minutes in order to upgrade the software to version 4.4.1.
Posted in Banner and Admin Systems
OIT Systems Maintenance, Thurs. Feb 26 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 02/26/2015 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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BANNER Maintenance
When: 3:00AM to 7:00AM
Affected services: There is no anticipated user/service impact
Affected systems: BANNER Production (FAUP)
Description of maintenance: The following updates will be installed in Banner Production: General 8.7.0 Upgrade, General 8.7.1 Upgrade, General 8.7.1.1 Patch, General 8.7.2 Upgrade.
User impact: There is no anticipated user/service impact.
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Update incoming email component of helpdesk software
When: 6:00AM – 6:15AM
Affected services: Emails sent to helpdesk (Team Dynamix)
Affected systems: boc22tmdynamix
Description of maintenance: OIT will be updating the Team Dynamix Email Service to a newer version to support the current version of Team Dynamix
User impact: Emails sent to the system will be delayed as the email service is upgraded
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Posted in Banner and Admin Systems, Email
[RESOLVED] Single-Sign On Issues
We are currently experiencing issues with Single-Sign On (SSO). This impacts all services that are using single-sign on – Blackboard, Self-Service, Gmail, Help Desk, Network Registration, and more. We are working on resolving the issue and will update as we know more.
We apologize for the inconvenience.
OIT
RESOLVED: Echo360 Emergency Service Restart
RESOLVED: The issue that was causing ESS to be unavailable has been resolved.
OIT Systems System Patches, Thurs. Jan 28 from 12:00AM to 7:00AM
The Office of Information Technology will be performing critical systems maintenance on Thursday, 01/28/2015 from 12:00 AM to 7:00 AM during the OIT maintenance window. This maintenance will require that numerous servers be rebooted and may result in longer then usual service disruptions.
The following services may experience periods of downtime between 3am and 7am. Directory Services (LDAP), Single Sign-on, Blackboard, FileLocker, Banner Self Service, Internet Native Banner (INB), DNS, Identity Manager, and the High Performance Computing Clusters.
Please note: Many systems such as Blackboard, Single Sign-on and Banner will remain online, however, users may experience reduced functionality during this maintenance period.
Echo360 Emergency Service Restart 4:45-5:00 PM EST
To whom it concerns:
Echo360 will be intermittently unavailable from 4:45-5:00pm EST.
The Echo360 service needs to be restarted to free a blocked thread that is preventing content from being ingested.
The 5-10 minute service restart will affect only:
**Instructors currently logged in and navigating ESS
**All users currently viewing previously captured Echo360 video recordings
**Any external media uploaded to ESS during the down-time window
A restart of the Echo360 service will not affect any captured classes currently being recorded.
All content will continue to be captured from the local Echo360 SCHD devices during the downtime.
[Completed] OIT will be performing network maintenance on Dec. 28 through 29 starting at 11:00 p.m.
The network maintenance scheduled for December 28 and 29 has been completed.
Thank you
OIT will be performing network maintenance on Dec. 28 through 29 starting at 11:00 p.m.
Networking and Security will be performing maintenance from 11:00 p.m. on Sunday, December 28 until 6:00 a.m. on Monday, December 29, 2014. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 15 minutes during this window. This outage will affect connectivity to the Internet as well as connectivity within FAU.
[Completed] Network maintenance on December 22 starting at 12:01 a.m.
The network maintenance scheduled for December 22 has been completed.
Thank you