The emergency network repair has been completed.
Thank you
[completed] Emergency network repair Friday 9/19/2014 starting at midnight
OIT Systems Maintenance, Thurs. Sept. 18 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/18/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 5:00AM
Affected services: Blackboard Building Blocks: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor
Affected systems: Blackboard
Description of maintenance: We will be updating as many of the following Building Blocks as possible during the downtime window: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor
User impact: Users may be unable to access the tools listed. Other areas should continue to function
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When: 3:00AM – 5:00AM
Affected services: Job scheduler and Workflow
Affected systems: AppWorx / Workflow
Description of maintenance: OIT will install UC4 and Workflow patches in FAUP/TEST to resolve issues with current Java releases
User impact: None expected
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When: 8:00 AM
Affected services: Undergraduate Admissions Application
Affected systems: ugapp.fau.edu, apply.fau.edu
Description of maintenance: A new Undergraduate Admissions Application will be going live on Thursday, Sept 18th. The existing Undergraduate Application (ugapp.fau.edu) will remain active but will not allow creation of new accounts/applicants. New applicants will be directed to apply.fau.edu. Applicants with existing applications in the older system will be allowed to log in and complete their application.
User impact: No downtime is expected
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Emergency network repair Friday 9/19/2014 starting at midnight
Due to ongoing problems with the fiber from the vendor that provides Internet and Network Connectivity to FAU, there will be Emergency third-party maintenance that will sporadically affect connectivity to the campus from midnight until 2:00 a.m. on Friday, September 19. We are making efforts to ensure that most services including Blackboard and MyFAU are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage.
You can monitor the status of services at http://www.fau.edu/oit throughout the evening for updates.
For on-campus residents, services should continue as usual including outside access to the Internet. Users from off-campus may be unable to reach some services overnight starting at midnight. We apologize for the unavoidable disruption of services.
[completed] Emergency Internet Maintenance from Midnight until 6:00 a.m.
The emergency Internet maintenance scheduled for 9/11/2014 has been completed.
Thank you
Emergency Internet Maintenance from Midnight until 6:00 a.m.
Due to ongoing problems with the fiber from the vendor that provides Internet and Network Connectivity to FAU, there will be Emergency third-party maintenance that will sporadically affect connectivity to the campus from midnight until 6:00 a.m. We are making efforts to ensure that most services including Blackboard and MyFAU are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage, including a 20 minute disruption in service around 2:00 a.m.
You can monitor the status of services at http://www.fau.edu/oit throughout the evening for updates.
For on-campus residents, services should continue as usual including outside access to the internet with the exception of the 20 minute disruption at 2:00 a.m.. Users from off-campus may be unable to reach some services overnight starting at midnight. We apologize for the unavoidable disruption of services.
OIT Systems Maintenance, Thurs. Sept 11 from 3:00AM – 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/11/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 3:00AM – 5:00AM
Affected services: The listed Blackboard tools will may be unavailable durning the update, and may continue to be unavailable until after Blackboard is restarted
Affected systems: Blackboard
Description of maintenance: OIT will be updating as many of the following Building Blocks as possible during the downtime window: Software Updates, Cloud Profiles, Social Profiles, Partner Cloud, Content System, SafeAssign, Collaborate, Cengage Mindlinks, Wiley Plus, McGraw Hil, Textbook, Bookshelf, xpLor
User impact: Users may be unable to access the tools listed. Other areas should continue to function
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When: 4:00AM – 5:00AM
Affected services: Banner Forms
Affected systems: Banner INB (FAUP)
Description of maintenance: Per Ellucian Case #1180758, install Oracle patch 18331282 on forms servers to resolve the bug with radio buttoms causing the form to hang.
User impact: Anyone on Production Banner INB would be kicked out of system.
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When: 5:00AM – 6:00AM
Affected services: Appworx production web interface
Affected systems: enzo.fau.edu
Description of maintenance: Upgrade Apache to version 2.4.10
User impact: Only the web interface will be down. The Appworx agents will remain up and running.
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When: 5:45AM – 6:15AM
Affected services: None expected
Affected systems: bigip1 and bigip2
Description of maintenance: OIT are adding a new virtual network to the BigIP load balancers
User impact: None expected
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[resolved] Emergency network outage and repair Tuesday 9/9/2014 starting at 11:00 pm
The emergency network repair has been completed. No additional network outages are anticipated due to this issue.
Thank you
OIT Systems Maintenance, Thurs. Sept 4 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/04/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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When: 12:01AM – 7:00AM
Affected services: Crystal Reports
Affected systems: crystalreports.fau.edu
Description of maintenance: OIT is migrating the system hosting crystal reports which creates various reports that are utilized by all the colleges and a few departments.
User impact: All reports on crystalreports.fau.edu will be unavailable for approximately 2 hours during the window.
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When: 3:00AM – 5:00AM
Affected services: There are no anticipated user/service impact
Affected systems: Banner Production(FAUP)
Description of maintenance: OIT is installing a Financial Aid patch 8.20.1.2 in Banner Prodution
User impact: There are no anticipated user/service impact.
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Posted in Banner and Admin Systems, Systems
[Resolved] – Banner INB and Self Service temporarily unavailable.
We were experiencing some hardware issues which have since been resolved. We apologize for any inconvenience this may have caused.
Posted in Banner and Admin Systems
Network Maintenance – Sunday August 24th from 4:00 a.m. until 5:00 a.m.
OIT will be performing network maintenance from 4:00 a.m. until 5:00 a.m. on Sunday August 24th. During this time, there will be approximately 20 minutes of downtime affecting connectivity between FAU and the internet. This service outage will affect access to most of FAU’s services including Blackboard, MyFAU, VPN and Exchange email.