OIT Systems Maintenance, Thurs. July 10, from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/10/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 5:00AM
Affected Services: Banner self-service (SSB) and Internet Native Banner (INB)
Affected Systems: ​bannerprd.fau.edu
Description of Maintenance: ​Install latest Oracle patch set updates for Banner production database (FAUP).
User Impact: Faculty, staff, and students will not be able to access Banner production during the maintenance.

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When: 3:00AM – 6:00AM
Affected Services: Blackboard
Affected Systems: ​Blackboard
Description of Maintenance: We will be installing the newest cumulative patch to solve some outstanding issues.​
User Impact: Blackboard Will be unavailable from 3 to 6 AM​

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Posted in Banner and Admin Systems, Educational Technologies, Systems

Network Maintenance – Friday July 4th from 4:00 a.m. until 5:00 a.m.

OIT will be performing network maintenance on Friday July 4th from 4:00 a.m. until 5:00 a.m.  During this time, there will be a network interruption lasting between 15-20 minutes affecting connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

Banner production is available for use

Fiscal Year End Roll Phase I is complete.  Banner production FAUP is available for use.
 
 

Posted in Banner and Admin Systems

Banner production unavailable during Fiscal Year End Roll Phase I

This is a reminder that Banner production FAUP will be unavailable tomorrow 12:00am to 10:00am Friday 27 June 2014 in order to complete Phase I of the fiscal year end roll process.
 
 

Posted in Banner and Admin Systems

OIT Systems Maintenance – Thurs. June 26 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 06/26/2014 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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When: 3:00AM – 6:00AM
Affected services: Undergraduate Application: https://ugapp.fau.edu and Graduate Application: https://owlapp.fau.edu​
Affected systems: ugapp1, ugapp2, ugapp3, ugapp4, ugapp5​
Description of maintenance: We are upgrading the admissions application to improve usability. It will be offline from 3am until 6am while we redeploy all services.
User impact: The admissions applications will be offline. Once they return to service the admissions forms will look different and may require that users clear their browser cache.
At this time we know the select box usage is effected and they must be manipulated with a mouse instead of the keyboard. We have contacted the vendor about this problem.​

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When: 6:00AM – 7:00AM
Affected services: All domain-joined PCs​
Affected systems: All domain-joined PCs​
Description of maintenance: ​OIT will be changing the default domain for PCs to be ‘FAU’. When signing-in to a computer ‘FAU’ will be the default when asking for credentials. If you need to authenticate with a user account in the IRM domain you will need to enter IRM\netid and your password (this is rare)
User impact: ​When prompted for credentials, ‘FAU’ will be the default domain. There is no downtime expected for this change.

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When: 4:00AM – 6:00AM
Affected services: We will be moving the content directory to faster storage
Affected systems: Blackboard ​
Description of maintenance: ​Blackboard will be unavailable during the maintenance window. We expect some servers to be up by the 1 hour mark with the rest being brought up one at a time and expect to be finished by 6 AM
User impact: ​Blackboard will be unavailable during the maintenance window.

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Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

[Completed] Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.

The network maintenance scheduled for this morning has been completed.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Network Maintenance – Sunday June 22nd from 4:00a.m. until 5:00a.m.

OIT will be performing network maintenance on Sunday June 22nd from 4:00 a.m. until 5:00 a.m.  During this time, there will be a network interruption lasting between 15-20 minutes which will affect connectivity between FAU and the Internet. This interruption in service will affect many campus network-based resources including Blackboard and streaming media.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

Banner production unavailable during Fiscal Year End Roll Phase I

Banner production FAUP will be unavailable from 12:00am to 10:00am Friday 27 June 2014 in order to complete Phase I of the fiscal year end roll process.
 
 

Posted in Banner and Admin Systems

RESOLVED: Echo360 Service Restart

RESOLVED:  The Echo360 Service needs to be restarted to rebuild its Tapestry cache and will be unavailable from 8:45-9:15am

Any user attempting to upload video via EMI or stream Echo lecture videos will be unable to do so during this window.

Posted in Banner and Admin Systems, Educational Technologies, Email, Systems

Emergency Maintenance for FAU Lists

At 10:30 AM the FAU lists server will be rebooted to address a security issue.

Due to the reboot some emails from the mailing list might experience some delay before being sent out.

Posted in Banner and Admin Systems, Systems