We are currently experiencing a problem affecting the Graduate Admissions Application and some parts of the FAU home page. Systems is working to resolve the issue and we will update this notice soon.
Resolved – Access to the Internet Unavailable
Normal Internet activity was restored at 2:40 pm.
Thank you
SMTP server smtpsec unavailable on Sept 6, 2012 between 5:00AM and 6:00AM
The SMTP server smtpsec will be unavailable due to maintenance. Users who have email clients configured with smtpsec will not be able to send during this time.
We apologize for the inconvenience this may cause.
OIT
RESOLVED – Access to the Internet Unavailable
We are working to resolve this issue. We apologize for the inconvenience.
Update – Issues in Blackboard When Importing Previous Content
UPDATE: Blackboard has provided a patch. We plan to test the patch locally on Tuesday and then apply it before classes begin on Wednesday morning. If you require immediate assistance please submit a helpdesk ticket online at http://www.fau.edu/helpdesk, we will assist you in modifying the course structure to work around the problem.
Village Apartments wireless issue
The village apartments are experiencing a wireless network problem. We are working to resolve the issue.
Update – Blackboard Bboogle Tool Experiencing Intermittent Issues
The issue with the Bboogle tool that caused instructors to be unable to open linked files and receive error messages has been resolved; however, please be aware that tool is designed to only allow users to share and edit files that were created within Google Apps. Files (such as Word, PPT, Excel) that are imported into your Google Drive from your desktop will currently appear on the list of documents that you may link to using Bboogle but you and your students will receive an error when you try to access them. We are working to resolve this issue and we apologize for the inconvenience.
Banner INB/Forms have been restarted and are available
The Banner INB/Forms server has been restarted and is now available.
WebLogic migration to Banner production next Thursday 6/14/2012
WebLogic will be migrated to Banner INB production next Thursday 6/14/2012 between 3:00AM – 7:00AM. If you receive the following error when attempting to log into Banner FAUP INB, you will need to clear out the Java cache on your workstation.
How to clear out your Java cache: 1. Close down all web browser windows. 2. Go into your workstation’s control panel. 3. In upper right corner of window, select ‘Large icons’ in the drop down options for the ‘View by:’ 4. Select ‘Java’ 5. In the ‘General’ tab, click the ‘Settings . . . ‘ button in the ‘Temporary Internet Files’ section. 6. Click the ‘Delete Files . . .’ button in the ‘Disk Space’ section. 7. Click the ‘OK’ button in the ‘Delete Temporary Files’ window (both check boxes should be checked). 8. Click the ‘OK’ button in the ‘Temporary Files Settings’ window. 9. Click the ‘OK’ button in the ‘Java Control Panel’ window. 10. Close the ‘Control Panel’ window. 11. Start up your web browser and try again.
[RESOLVED] NWRDC is currently down
Resolved as of 2:26am…
As of 12:41am –> NWRDC connection is down (NWALT connection is fine). NWR has been called; they are aware of the issue and are looking into it. No estimated time for a resolution to the issue…
