[Resolved] Issues Affecting Canvas Login Attempts

This issue has been resolved as per Instructure’s status page.

Users are currently experiencing errors when attempting to log into Canvas. This has been reported and is being investigated. If you experience issues, please try to sign in later. We will update this post with new details as we have more info.

Posted in Canvas / LMS, Educational Technologies, Instructional Technologies

[Resolved] Mediasite Disruption

Search based functions are functioning normally.

Posted in Canvas / LMS, Lecture Capture

[Monitoring] Mediasite Disruption

Mitigation steps have been taken, and we continue to monitor the situation. Search based operations are currently functioning normally.

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Mediasite is aware of issues within the US Mediasite Video Cloud environment, and are working on a fix. Some users may experience slow results and timeouts from search based functions, including My Mediasite, Channels, and Showcase.

Posted in Canvas / LMS, Lecture Capture

Mediasite resolution delayed

Some users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Disruption

Mitigation steps have been completed

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Investigating – The vendor is investigating a potential issue in the Video Cloud environment and will provide more information when possible.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite direct links unavailable

Access to Mediasite has been restored

Posted in Canvas / LMS, Lecture Capture

Mediasite direct links unavailable

Direct links to Mediasite presentations are inaccessible and reporting a configuration error. OIT is aware of the issue and actively working with the vendor towards a solution.

Mediasite Channels accessed via Canvas appear to still be operational.

Posted in Canvas / LMS, Lecture Capture

Mediasite Channel Error

Some users will see an error when attempting to browse Mediasite Channels. OIT is aware of the issue and is working with the vendor towards a resolution.

Posted in Canvas / LMS, Lecture Capture