This incident has been resolved.
[Resolved] Subset of Users Unable to Access Zoom
Subset of Users Unable to Access Zoom
Investigating – The team at Zoom is investigating an issue with a subset of users unable to access Zoom (us04web.zoom.us). They will continue to investigate and provide updates as we have them. This affects the Web Portal and Web Client.
[Resolved] Mediasite Disruption
Mediasite has resolved the issue. The environment is currently functioning normally.
Mediasite Disruption
Aug 29, 2022 06:15 PM CUT
Mediasite is aware of issues impacting the Video Cloud environment and working towards a solution. More information will be provided when possible.
Single-sign on delays and errors
We are currently experiencing intermittent issues with single-sign on that may cause delayed logins or errors while logging into services such as Workday and Canvas. We are working on resolving the issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
Minimum Zoom Client Version for Fall 2022
Scheduled End-of-life for Clients Below 5.3.0 (8/6/2022)
On August 6, 2022, Zoom will be retiring significantly older client versions for Zoom Client for Meetings, Zoom Rooms, Zoom Phone, Virtual Room Connector, SDK, and VDI to address a security vulnerability. Please find the full list of products and versions in the table below. After August 6, 2022, users will not be able to log in or join meetings from versions below 5.3.0 (originally released in September 2020). As always, we highly recommend you regularly download and update to the latest version of Zoom software to take advantage of all our latest security and functionality features.
The Zoom products that have a new minimum version required as of 8/6/2022 include:
– Zoom Client: Windows, macOS, Linux, iOS, Android, Intune and Blackberry (5.3.0)
– Zoom Rooms and Zoom Room Controller (5.3.0)
– Zoom Phone Appliances (5.3.0)
– VDI Client and VDI Plug-in (3.2.0 (5.3.45604.0927))
– Virtual Room Connector (Platform-VRC-EP-20220415)
– Meeting SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version/73259)
– Win : 5.4.54524.1229 (2020-12-29)
– MacOS : 5.4.54528.1230
– IOS :5.4.54520.1229
– Android : 5.4.3.603
– Video SDK Client (More info: https://devforum.zoom.us/t/zoom-client-minimum-version-important/73261)
– Windows, macOS, iOS, Android (1.0.2)
Chrome OS app, Outlook Plugin, and Browser Scheduler Extensions for Chrome and Firefox are not affected by this.
Start Time: Aug. 6, 18:00 PDT
Estimated Duration: 5 Hours
Components Affected:
- Zoom Meeting – Zoom Meetings
- Zoom Video Webinars- Zoom Video Webinar
- Zoom Chat – Chat
- Zoom Room – Zoom Room
Network Maintenance: July 21 5-6am
As part of OIT’s annual continuity of services testing, OIT will be conducting tests that will potentially interrupt campus services intermittently between 5am to 6am on Thursday, July 21.
[Resolved] Zoom Login Issues
Zoom has resolved the issue causing a subset of users to be unable to access to Zoom Web Portal.
Multiple FAU services are currently unavailable
We have experienced a hardware failure and multiple FAU services are currently unavailable- including Account Self Service to reset your password, banner self-service, and others.
We are investigating and working to resolve as soon as possible.
We apologize for any inconvenience and will update the status as we have additional information.
OIT
Possible Frevvo, egrades, and 4P issues this morning- Resolved by 9:20am
We identified that there may have been issues with Frevvo, egrades, and 4P this morning. Issues were resolved by 9:20am this morning.
We apologize for any inconvenience.
OIT