Turnitin Emergency Maintenance

Turnitin is currently undergoing Emergency Maintenance. Turnitin services and assignments will be inaccessible during this period. There is no ETA at this time, but we will keep this announcement updated as we get more info. For updates, please visit Turnitin’s Status Page: https://bit.ly/352sLlJ
Posted in Canvas / LMS, Educational Technologies, Instructional Technologies

[Resolved] Zoom Cloud Recording Delays

Zoom has resolved the cloud recording delays issue and is monitoring performance.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing

Zoom Cloud Recording Delays

We have received reports of delayed cloud recording processing. Zoom is investigating this matter.

Posted in Canvas / LMS, Lecture Capture, Video Conferencing

WebEx recordings unavailable

Due to extended maintenance, WebEx recordings are currently unavailable.

Posted in Canvas / LMS, Lecture Capture

[Resolved] FAU experiencing internet issues

UPDATE: The issue has been resolved and users should be able to connect without issues now.

 

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FAU is currently experiencing internet  problems that may make it hard or slow to connect to systems and sites. It is being investigated and will post an update when we have more information.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Research Computing, Systems, Uncategorized

[Resolved] Canvas Users Experiencing Errors

All systems are back to normal and operational. Canvas users may have experienced gateway/timeout errors from 4:30 to 5:30 PM.

Users are currently experiencing issues accessing Canvas. The issue has been reported and is being investigated. If you experience issues, please try again later and check Instructure’s status page for more info.

Posted in Canvas / LMS, Educational Technologies

[Resolved] Mediasite Playback errors

The issue preventing some users from playing back Mediasite presentations has been resolved

Posted in Canvas / LMS, Lecture Capture

Canvas Users Experiencing Errors

Users are currently experiencing issues accessing Canvas. The issue has been reported and is being investigated. If you experience issues, please try again later and check Instructure’s status page for more info:

  • https://status.instructure.com/
Posted in Canvas / LMS, Educational Technologies

Mediasite Playback errors

Some users may be experiencing errors in playback and unable to load Mediasite pages. Sonic Foundry has identified the issue and is actively working to resolve it.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Unavailable

Access to Mediasite has been restored.

Posted in Canvas / LMS, Lecture Capture