Users may be unable to access Canvas at this time. Canvas Support is currently working to correct the problem.
Please visit http://status.instructure.com/ for more information.
9 pm Single Sign On Maintenance
The Single Sign On system will be adjusted at 9 pm September 15th to improve reliability. During the adjustment users may experience a brief period of 1 – 2 minutes when authentication errors may fail.
[RESOLVED] Login issues
**ISSUE RESOLVED**
The login issue has been resolved and you should be able to login to all systems at this time.
Thank you for your patience while we addressed the problem.
OIT
**************************************************************************
We are currently experiencing login issues. This impacts, but is not limited to, Banner, Workday, MyFAU, Networkregistration, eGrades, and EZProxy.
Our team are working to resolve this issue as soon as possible.
We apologize for the inconvenience this may cause.
OIT
[RESOLVED]TutorTrac is Unavailable
TutorTrac is unavailable. There is currently no ETA but will update this status as we get more information.
[Resolved] TutorTrac Currently Unavailable
TutorTrac is currently experiencing problems and periodically becoming unavailable. We are working with the vendor to have it resolved as soon as possible.
[RESOLVED] Starfish Advising System Currently Unavailable
Starfish is now available.
********************************************************************************************
The Starfish Advising System is currently unavailable. We are working with the vendor to restore services as quickly as possible.
OIT will provide updates as they are made available.
Authentication System Maintenance
The single sign-on authentication system will be partially unavailable from 3:00 am to 4:00 am Thursday August 18th, 2017. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Canvas, Self Service, Office 365, Owlapps, and Workday.
University Form Server Update
The Univesity form server (Frevvo) will be offline from 5 am to 6 am Wednesday August 16, 2017 for maintenance. Please report any issues during or after this time to https://helpdesk.fau.edu/.
[RESOLVED]TouchNet: The Payment Processing system is currently unavailable
TouchNet is now available.
********************************************************************************************
TouchNet the payment processing system is currently unavailable. The issue has been identified and are working to resolve it as soon as possible. We expect the issue to be resolved by this afternoon and will post an update when available.
We apologize for any inconvenience.
FIS/OIT
[RESOLVED] Canvas Currently Unavailable
Update 12:20 PM est – Canvas is now fully operational. This issue is now resolved.
Canvas is currently unavailable. Instructure is currently investigating the issue.
Per Instructure:
Some Canvas users are seeing page errors when attempting to access Canvas. We are currently looking into the issue and apologize for any inconvenience this may cause. For updates please visit http://status.instructure.com/.
Aug 10, 09:48 MDT