Network Maintenance – Sunday August 24th from 4:00 a.m. until 5:00 a.m.

OIT will be performing network maintenance from 4:00 a.m. until 5:00 a.m. on Sunday August 24th. During this time, there will be approximately 20 minutes of downtime affecting connectivity between FAU and the internet. This service outage will affect access to most of FAU’s services including Blackboard, MyFAU, VPN and Exchange email.

Posted in Banner and Admin Systems, Educational Technologies, Network and Telecom, Systems

AT&T U-verse issues caused slowness when trying to access FAU Services on Aug. 20, 2014

FAU Community,

Yesterday, we received several inquiries regarding slowness and difficulty to reach FAU services such as Blackboard and MyFAU from remote locations.

After extensive investigation, we have discovered that the problem was isolated and related to AT&T U-verse’s connection to the carrier network which most Florida universities are using. Unfortunately, we have no direct control over this connection; however, we are working diligently via several channels to get more information regarding repair to this connection from the parties involved. We appreciate your patience and understanding.

Regards

OIT

Posted in Educational Technologies, Network and Telecom, Systems