At 3:15pm today, the Banner TEST database will be rolled back to a timestamp of Monday (12/12/2011) 8:00am. This means that any updates made to TEST since Monday morning at 8:00am will be lost.
Resolved Boca Bldg 96 network issue
The network issue in Boca building 96 has been resolved. There was a hardware failure. The faulty part was replaced. All network devices in this building are now online and back to normal.
Posted in Educational Technologies
Boca Bldg 96 network issue
Networking oncall has just received a call that Boca building 96 is experiencing a network outage. We have verified that the 4th floor switch in building 96 is down. The network oncall specialist on the way to campus to assess the issue and make repairs. His ETA on campus is 2:00pm.
Posted in Educational Technologies
Resolved – Network outage in data center Boca campus
We experienced a switch outage from 8:36 to 8:41 in the FAU Boca Raton data center. The issue has been resolved.
Thank you.
Posted in Educational Technologies
Telephone outage in T-6 Resolved
The telephone switch in T-6 servicing the FAU Police are up and operational.
Ivette Puga, Manager Technical Services Florida Atlantic University – CSI 777 Glades Road, Bldg 22, Room 166 Boca Raton, FL 33431 561.297.2555 ipuga@fau.edu
Posted in Educational Technologies
Banner TEST reboot tonight 6pm – 7pm
Banner TEST will be rebooted tonight, Tuesday (10/18/2011) between 6:00pm – 7:00pm.
Posted in Banner and Admin Systems, Educational Technologies
Resolved – MyLabs Service Interruption Notification
This is a notification that the MyLab product that you are using is currently experiencing a service interruption. This problem started at approximately 5:00 am (MDT). Pearson engineers are responding and working to restore service. We will send an additional notification once all MyLab systems have returned to normal.
Sincerely,
The Pearson Helpdesk Team
Posted in Educational Technologies
P-5798 at BLDG 69
Turner Construction is planning a shutdown in Bldg 69 for emergency power only. They are doing this to tie in the new feeder to the 75KV emergency transformer in the electrical room at Bldg 69. DURATION OF SHUTDOWM : No longer than 4-6 hours IMPACTING : all emergency power in Bldg 69 will be affected WHEN: TUESDAY, AUGUST 16th Beginning at: 8:00 PM through Midnight
Only a brief network disruption is expected in building 69 to move network equipment off emergency circuits prior to the electric cutover.
Posted in Educational Technologies
Update – Network upgrades during semester break.
Network changes scheduled for Tuesday, August 16, 2011 have been completed.
Additional changes and testing will continue on Wednesday, August 17, and Friday, August 19, between 12:01 am and 7:00 am. This upgrade will cause intermittent interruptions to the network and telephone systems across all FAU campus locations Please be advised that calls between campuses as well as off campus calls may require dialing a seven or ten digit number. In case of an emergency during this period, the FAU Police Department can be reached at 561-271-5163 If you experience network or telephone difficulties after the dates or times outlined above, please call CSI Support Services at 561-297-6235 or contact the FAU help desk at http://www.fau.edu/helpdesk/ or 561-297-3999 for immediate assistance. Thank you
[RESOLVED] – Blackboard Maintenance 3pm – 4pm
Some users of Blackboard may have experienced problems uploading or deleting files from Blackboard between Friday and Sunday. We are applying a fix at this time to correct the issue but users of Blackboard’s collaboration services may experience instability between 3pm and 4pm while we apply the solution.
Posted in Educational Technologies