Internet will be down for 5 – 10 minutes

Posted in Educational Technologies

All network maintenance completed

Network: All network maintenance completed

Posted in Educational Technologies

Completed – Network equipment replacement in Bldg 55

Starting Tuesday 12/13/2011 Networking Dept. will be upgrading the network equipment in Bldg 55 PS Physical Science Building. The work will be done during the maintenance window 5:00am to 7:00am. No network outage is expected during normal business hours. Work will be completed Friday 12/16/2011.

Posted in Educational Technologies

TEST roll back to Monday (12/12/2011) 8:00am today at 3:15pm

At 3:15pm today, the Banner TEST database will be rolled back to a timestamp of Monday (12/12/2011) 8:00am. This means that any updates made to TEST since Monday morning at 8:00am will be lost.

Posted in Educational Technologies

Resolved Boca Bldg 96 network issue

The network issue in Boca building 96 has been resolved. There was a hardware failure. The faulty part was replaced. All network devices in this building are now online and back to normal.

Posted in Educational Technologies

Boca Bldg 96 network issue

Networking oncall has just received a call that Boca building 96 is experiencing a network outage. We have verified that the 4th floor switch in building 96 is down. The network oncall specialist on the way to campus to assess the issue and make repairs. His ETA on campus is 2:00pm.

Posted in Educational Technologies

Resolved – Network outage in data center Boca campus

We experienced a switch outage from 8:36 to 8:41 in the FAU Boca Raton data center. The issue has been resolved.

Thank you.

Posted in Educational Technologies

Telephone outage in T-6 Resolved

The telephone switch in T-6 servicing the FAU Police are up and operational.

Ivette Puga, Manager Technical Services Florida Atlantic University – CSI 777 Glades Road, Bldg 22, Room 166 Boca Raton, FL 33431 561.297.2555 ipuga@fau.edu

Posted in Educational Technologies

Banner TEST reboot tonight 6pm – 7pm

Banner TEST will be rebooted tonight, Tuesday (10/18/2011) between 6:00pm – 7:00pm.

Posted in Banner and Admin Systems, Educational Technologies

Resolved – MyLabs Service Interruption Notification

This is a notification that the MyLab product that you are using is currently experiencing a service interruption.  This problem started at approximately 5:00 am (MDT).  Pearson engineers are responding and working to restore service.  We will send an additional notification once all MyLab systems have returned to normal.

Sincerely,
The Pearson Helpdesk Team

Posted in Educational Technologies