Completed Voice Systems Upgrades Davie

Voice Systems Upgrades at Davie have been completed

On Tuesday August 2nd CSI will be replacing hardware on the Davie campus in the maintenance window between 5am and 7am. There will be no phone service during the outage times.

In case of Emergency dial 911 from any cellular or non FAU phone

Posted in Educational Technologies

Core Roter maintenance completed

Network: Core Router maintenance completed

Posted in Educational Technologies

Boca core router changes during maintenance window tomorrow, Tuesday, 08/02

Network: Boca core router changes during maintenance window tomorrow, Tuesday, 08/02

Boca core router changes during maintenance tomorrow between 6 AM and 7 AM. There might be a brief network outages as we make remove obsolete routes from the router.

Posted in Educational Technologies

Email Error Message

Please note that despite the error message, the email was delivered to all intended recipients.

If you receive the following message when sending email, it has been resolved. We estimate 45 minutes for all existing error messages to be flushed from the queue.

Delivery has failed to these recipients or groups:

archiver@arcmail3.fau.edu A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. […]

Posted in Educational Technologies

Networking issues on several buildings resolved

Network: Resolved: Networking issues resolved.

The network outage only affected the student residential areas.

One of the Tipping Point devices went into a failover state with an out of memory condition. This caused the device to stop passing data and a reboot was required.

Thank you

—–Original Message—– Sent: Thursday, July 28, 2011 8:07 AM

IRM Status has posted a new item, ‘Networking issues on several buildings Boca campus’

Network: we have noticed networking issues on several building in Boca Campus. They are: 31E (Student Union), 6 (Algonquin), 70 (IRT), 89 (HPT), Village Apartments buildings 56 – 60, and GPT.

We are looking into the problem.

You may view the latest post at http://wordpress.fau.edu/irm/2011/07/networking-issues-on-several-buildings-boca-campus/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

Posted in Educational Technologies

Resolved – Cut Fiber-optic cable on campus – Damage not service affecting Jade will repair during normal business hours.

We have received a report that a fiber-optic cable has been cut on campus. The cable is located North of the Memory and Wellness center on the East side of the road. Jade Communications has been contacted and is arriving to fix the cut cable. At this time there is no ETR for this issue but this notice will be updated when additional information is received.

Posted in Educational Technologies

Resolved – Network outage SeaTech Campus

Network: Resolved – Network outage on the FAU SeaTech campus resolved.

Thank you

Posted in Educational Technologies

Completed – Network Maintenance Bldg 47 2nd floor, Friday July 1

Friday July 1st we will be doing network maintenance between 4:00am – 7:00am in Bldg 47. This work is to replace the existing network switch on the 2nd floor. Only the 2nd floor will be affected with this work.

Posted in Educational Technologies

Completed – Banner Production Unavailable Thursday, June 30, 2011 from 12:01 AM to 7:00 AM

Banner production FAUP will be unavailable Thursday, June 30, 2011 from 12:01 AM to 7:00 AM in order to complete the Phase I of the fiscal year end roll process.

Posted in Educational Technologies

Completed – IRM Systems Maintenance, Thursday, June 23, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/23/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 4:00 AM Affected Services: Blackboard 9.1 Production Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers Description of Maintenance: The Blackboard 9.1 production servers will be updated with patch to fix an issue with course reporting. The files in the “/usr/local/blackboard/apps/birt/” directory will be replaced with a new file set as provided by Blackboard Support. No reboot of servers will be required ========================================= When: 3:00 AM – 3:30 AM Affected Services: Owlapp SharePoint Blackboard Xitracs Affected Systems: Bbpproxy2 Owlapp1 Spwfe1 Xitracs Hvboc05 Description of Maintenance: We will be updating the driver for the PERC controller on hvboc05. Minimal downtime is expected. ========================================= When: 5:00 AM – 7:00 AM Affected Services: www.fau.edu OmniUpdate Blackboard Test Affected Systems: wise & webnet3 cmsian mfcas ltsource Description of Maintenance: System maintenance/upgrade on 7210 server. Downtime is expected for the services listed above. ======================================== When: 5:00 AM – 7:00 AM Affected Services: Banner Web Tailor Affected Systems: Banner Web Tailor Description of Maintenance: Banner Web Tailor 8.4.1 upgrade and patches will be installed.

Posted in Educational Technologies