Network: Resolved: Networking issues resolved.

The network outage only affected the student residential areas.

One of the Tipping Point devices went into a failover state with an out of memory condition. This caused the device to stop passing data and a reboot was required.

Thank you

—–Original Message—– Sent: Thursday, July 28, 2011 8:07 AM

IRM Status has posted a new item, ‘Networking issues on several buildings Boca campus’

Network: we have noticed networking issues on several building in Boca Campus. They are: 31E (Student Union), 6 (Algonquin), 70 (IRT), 89 (HPT), Village Apartments buildings 56 – 60, and GPT.

We are looking into the problem.

You may view the latest post at http://wordpress.fau.edu/irm/2011/07/networking-issues-on-several-buildings-boca-campus/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

We have received a report that a fiber-optic cable has been cut on campus. The cable is located North of the Memory and Wellness center on the East side of the road. Jade Communications has been contacted and is arriving to fix the cut cable. At this time there is no ETR for this issue but this notice will be updated when additional information is received.

Network: Resolved – Network outage on the FAU SeaTech campus resolved.

Thank you

Friday July 1st we will be doing network maintenance between 4:00am – 7:00am in Bldg 47. This work is to replace the existing network switch on the 2nd floor. Only the 2nd floor will be affected with this work.

Banner production FAUP will be unavailable Thursday, June 30, 2011 from 12:01 AM to 7:00 AM in order to complete the Phase I of the fiscal year end roll process.

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 06/23/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

When: 3:00 AM – 4:00 AM Affected Services: Blackboard 9.1 Production Affected Systems: Solaris Zones: BP1 – BBP7 and COLLAB servers Description of Maintenance: The Blackboard 9.1 production servers will be updated with patch to fix an issue with course reporting. The files in the “/usr/local/blackboard/apps/birt/” directory will be replaced with a new file set as provided by Blackboard Support. No reboot of servers will be required ========================================= When: 3:00 AM – 3:30 AM Affected Services: Owlapp SharePoint Blackboard Xitracs Affected Systems: Bbpproxy2 Owlapp1 Spwfe1 Xitracs Hvboc05 Description of Maintenance: We will be updating the driver for the PERC controller on hvboc05. Minimal downtime is expected. ========================================= When: 5:00 AM – 7:00 AM Affected Services: www.fau.edu OmniUpdate Blackboard Test Affected Systems: wise & webnet3 cmsian mfcas ltsource Description of Maintenance: System maintenance/upgrade on 7210 server. Downtime is expected for the services listed above. ======================================== When: 5:00 AM – 7:00 AM Affected Services: Banner Web Tailor Affected Systems: Banner Web Tailor Description of Maintenance: Banner Web Tailor 8.4.1 upgrade and patches will be installed.

We will be doing upgrades to network switches in the Unix racks in Computing Center, Room 102 during our maintenance window (5:00am-7:00am) tomorrow morning (Wednesday, June 8, 2011). The following systems will be affected.

RU08 – switch boc22cm102fsw834 – config changes, IOS upgrade, reboot

RU09 – switch boc22cm102fsw828 – IOS upgrade, reboot RU09 – switch boc22cm102fsw829 – IOS upgrade, reboot

The ANDI server is currently unresponsive and as a result access to shares are not working. Expected reboot time is about five minutes.

The exchange servers that manage frontend (OWA/Outlook) connections will be restarted one at a time to address a mail delivery problem. There should be little to no impact to end users.

We are currently experiencing issues with telephones located at the Harbor Branch and Davie West locations. We are aware of the outages and working diligently to determine the cause and make corrections.