On Tuesday May 3rd from 4am till 7am CSI will be performing software upgrades to the phones and servers that will affect telephones at the Davie West location. During this time telephone service will not be available at the Davie West location. In the event of an emergency the FAU police department can be reached at 561-297-3500 by using a cellular or other non-FAU phone, and local police can be reached by Dialing 911 from a cellular or other non-FAU-phone.
Completed – IRM Systems Maintenance, April 21, 2011 from 3:00am to 7:00am
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 04/21/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
When : 3:00 AM – 5:00 AM
Affected Systems: SharePoint (Spwfe2.fau.edu), Owlapp (Owlapp2.fau.edu), Blackboard (Bbpproxy1.fau.edu)
Affected Services: SharePoint, Owlapp, Blackboard
Description of Change: We will be migrating spwfe1, bbpproxy1 and owlapp1 from VMware ESXi to Hyper-V. Blackboard, Owlapp and SharePoint should not experience any downtime. We will be keeping backups of the VMware machines in case there are any problems and will be able to revert at any time during the process.
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When: 4:00 AM – 6:00 AM
Affected Systems: Banner – Finance and Finance SSB 8.4 upgrade
Description of Change: Upgrading Finance and Finance SSB 8.4 – Banner Finance users and jobs will be impacted during this time.
Completed – Voice System Maintenance
On Thursday April 14th starting at 5:00pm through 8:00pm CSI will be performing system maintenance on our Xpressions (voicemail) servers. During this timeframe users located in the Culture and Society Building, New College of Engineering, and Davie West will be unable to leave or retrieve messages.
Posted in Educational Technologies
Completed – FAU Self-Service and Banner Systems Unavailable this Saturday, 2/26
The FAU Self-Service and Banner systems will be unavailable on Saturday, Feb. 26 from 7:00 a.m. to 4:00 p.m. as Banner undergoes an Oracle database upgrade. This will affect the following services:
* Banner Forms (INB) access * FAU Self-Service (including registration, transcripts, grades and payments)
Posted in Educational Technologies
Resolved – NWRDC POWER OUTAGE
Network connectivity has been lost to NWRDC. Their phones also appears to be down. Network is looking into the issue.
10:40 AM – Terrie, from NWRDC, called they had power outage…at least an hour to come back up.
Restored at 12:21 PM
Posted in Educational Technologies
Completed – Blackboard Maintenance 3am – 5am
We will be performing preventative maintenance on Blackboard between 3am and 5am Tuesday February 21st, 2011. We do not expect Blackboard to be unavailable during this process.
Completed – SafeAssign will be unavailable on Friday, February 18 from 2:00am to 4:00am
The SafeAssign plagiarism detection tool within Blackboard will be unavailable on Friday, February 18 from 2:00-4:00am due to system maintenance. We apologize for the inconvenience.
Posted in Educational Technologies
Resolved – Blackboard Intermittent Error Messages and Login Errors
One of the Blackboard servers failed this afternoon between 3:45pm and 4:30pm Wednesday February 16th, 2011. We have removed the server and Blackboard is now operational.
Posted in Educational Technologies
Completed – IRM System Maintenance 2/17/2011 from 3:00am to 7:00am
IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 02/17/2011 from 3:00am to 7:00am during IRM maintenance window. In addition, the following systems will be specifically impacted:
- Blackboard will be unavailable from 3:00am to 4:00am
- Single-sign on for the FAU Online Service Desk, Network Registration, and OmniUpdate will be unavailable from 5:00am to 6:00am
Posted in Educational Technologies
Resolved – Blackboard is currently Offline
Blackboard was unavailable from 9pm to 10:30pm Tuesday February 15, 2011. We have made configuration adjustments to prevent this problem in the future.
Posted in Educational Technologies