Resolved Telecom Voicemail/Xpressions issues

The problem with xpressions has been resolved.

Posted in Educational Technologies

Router and firewall changes during maintenance window tomorrow, Friday, 08/05

Network: Router and Firewall changes during maintenance window tomorrow, Friday, 08/05

Router and firewall changes during maintenance tomorrow between 6 AM and 7 AM. No disruption of service is expected as we perform maintenance on routers and firewalls.

Posted in Educational Technologies

Completed – IRM Systems Maintenance, Thursday, Aug 4, 2011 from 3:00 AM to 7:00 AM

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deem necessary, installing critical patches and other health checks on Thursday, 08/03/2011 from 3:00 AM to 7:00 AM during IRM maintenance window. In addition, the following systems will be specifically impacted:

MyFAU Maintenance – CAS Activation When: 5:00 AM – 5:30 AM What: CAS Activation on MyFAU Affected Services: MyFAU Description of Maintenance: The MyFAU CAS server will be activated. This will require a complete reboot of MyFAU. During that time MyFAU will be inaccessible.

Posted in Educational Technologies

Completed Voice Systems Upgrades Davie

Voice Systems Upgrades at Davie have been completed

On Tuesday August 2nd CSI will be replacing hardware on the Davie campus in the maintenance window between 5am and 7am. There will be no phone service during the outage times.

In case of Emergency dial 911 from any cellular or non FAU phone

Posted in Educational Technologies

Core Roter maintenance completed

Network: Core Router maintenance completed

Posted in Educational Technologies

Boca core router changes during maintenance window tomorrow, Tuesday, 08/02

Network: Boca core router changes during maintenance window tomorrow, Tuesday, 08/02

Boca core router changes during maintenance tomorrow between 6 AM and 7 AM. There might be a brief network outages as we make remove obsolete routes from the router.

Posted in Educational Technologies

Email Error Message

Please note that despite the error message, the email was delivered to all intended recipients.

If you receive the following message when sending email, it has been resolved. We estimate 45 minutes for all existing error messages to be flushed from the queue.

Delivery has failed to these recipients or groups:

archiver@arcmail3.fau.edu A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. […]

Posted in Educational Technologies

Networking issues on several buildings resolved

Network: Resolved: Networking issues resolved.

The network outage only affected the student residential areas.

One of the Tipping Point devices went into a failover state with an out of memory condition. This caused the device to stop passing data and a reboot was required.

Thank you

—–Original Message—– Sent: Thursday, July 28, 2011 8:07 AM

IRM Status has posted a new item, ‘Networking issues on several buildings Boca campus’

Network: we have noticed networking issues on several building in Boca Campus. They are: 31E (Student Union), 6 (Algonquin), 70 (IRT), 89 (HPT), Village Apartments buildings 56 – 60, and GPT.

We are looking into the problem.

You may view the latest post at http://wordpress.fau.edu/irm/2011/07/networking-issues-on-several-buildings-boca-campus/

You received this e-mail because you asked to be notified when new updates are posted.

Best regards, IRM Status

Posted in Educational Technologies

Resolved – Cut Fiber-optic cable on campus – Damage not service affecting Jade will repair during normal business hours.

We have received a report that a fiber-optic cable has been cut on campus. The cable is located North of the Memory and Wellness center on the East side of the road. Jade Communications has been contacted and is arriving to fix the cut cable. At this time there is no ETR for this issue but this notice will be updated when additional information is received.

Posted in Educational Technologies

Resolved – Network outage SeaTech Campus

Network: Resolved – Network outage on the FAU SeaTech campus resolved.

Thank you

Posted in Educational Technologies