Completed – FAU Self-Service and Banner Systems Unavailable this Saturday, 2/26

The FAU Self-Service and Banner systems will be unavailable on Saturday, Feb. 26 from 7:00 a.m. to 4:00 p.m. as Banner undergoes an Oracle database upgrade. This will affect the following services:

* Banner Forms (INB) access * FAU Self-Service (including registration, transcripts, grades and payments)

Posted in Educational Technologies

Resolved – NWRDC POWER OUTAGE

Network connectivity has been lost to NWRDC. Their phones also appears to be down.  Network is looking into the issue.

10:40 AM – Terrie, from NWRDC, called they had power outage…at least an hour to come back up.

Restored at 12:21 PM

Posted in Educational Technologies

Completed – Blackboard Maintenance 3am – 5am

We will be performing preventative maintenance on Blackboard between 3am and 5am Tuesday February 21st, 2011. We do not expect Blackboard to be unavailable during this process.

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Posted in Educational Technologies

Completed – SafeAssign will be unavailable on Friday, February 18 from 2:00am to 4:00am

The SafeAssign plagiarism detection tool within Blackboard will be unavailable on Friday, February 18 from 2:00-4:00am due to system maintenance.  We apologize for the inconvenience.

Posted in Educational Technologies

Resolved – Blackboard Intermittent Error Messages and Login Errors

One of the Blackboard servers failed this afternoon between 3:45pm and 4:30pm Wednesday February 16th, 2011. We have removed the server and Blackboard is now operational.

Posted in Educational Technologies

Completed – IRM System Maintenance 2/17/2011 from 3:00am to 7:00am

IRM will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health check on Thursday, 02/17/2011 from 3:00am to 7:00am during IRM maintenance window.  In addition, the following systems will be specifically impacted:

  • Blackboard will be unavailable from 3:00am to 4:00am
  • Single-sign on for the FAU Online Service Desk, Network Registration, and OmniUpdate will be unavailable from 5:00am to 6:00am
Posted in Educational Technologies

Resolved – Blackboard is currently Offline

Blackboard was unavailable from 9pm to 10:30pm Tuesday February 15, 2011. We have made configuration adjustments to prevent this problem in the future.

Posted in Educational Technologies

Resolved – FLR Maintenance

Starting at 11PM on Monday 1/31/2011, FLR – FAU’s internet provider – will undergo maintenance which may result in a potential interruption of service from Miami to Orlando.

Posted in Educational Technologies