Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/16/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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File Server Maintenance
Description of change: OIT will be enabling in transit encryption for a file share.
Downtime window start: 4:00 AM
Downtime window end: 5:00 AM
Affected services: Controller’s ANDISEC share
Affected systems: ANDISEC
Expected End-user impact: During this time, no end-user impact is expected. After the change, only systems with Windows 8 or higher will be able to connect to the share.

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Banner Maintenance
Description of change: OIT will be upgrading and patching the BANNER system with 11 different releases.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: No service impact expected
Affected systems: Banner
Expected End-user impact: During this time, no end-user impact is expected.

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Authentication service migration
Description of change: OIT will be migrating some systems responsible for authentication to a newer version
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: SSO and ADFS
Affected systems: SSO and ADFS
Expected End-user impact: During this time, no end-user impact is expected

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Mail Server Maintenance
Description of change: OIT will be making a change to how emails are routed.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Email
Affected systems: Email servers
Expected End-user impact: During this time, no end-user impact is expected.

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Oracle Server Maintenance
Description of change: OIT will be applying the Oracle Upgrade 12cR2 to ODSP production database
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: ODSP production environment. Webfocus won’t be able to connect to the ODSP database.
Affected systems: odsprod
Expected End-user impact: During this time, services listed above will be unavailable at times.

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Oracle Server Maintenance
Description of change: OIT will be applying the Oracle Upgrade 12cR2 to RCASP Webfocus production database.
Downtime window start: 3:00 AM
Downtime window end: 5:00 AM
Affected services: WebFocus production environment. Webfocus will be temporarily unavailable at times during the maintenance window.
Affected systems: WebFocus database
Expected End-user impact: During this time, services listed above will be unavailable at times.

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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 04/04/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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UAchieves Maintenance
Description of change: OIT is applying changes to UAchieves to resolve a production issue where it shows certain students have been exempt from the Civics Literacy Test when they actually have not.  This will involve restarting UAchieves.
Downtime window start: 4:00 AM
Downtime window end: 5:00 AM
Affected services: UAchieves – Audit functionality
Affected systems: UAchieves
Expected End-user impact: During this time, user may not be able to run Audits during restart.

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Mail Server Maintenance
Description of change: OIT will be making a change in how email gets routed to faculty/staff.
Downtime window start  4/4/2019 5:00 AM
Downtime window end  4/4/2019 5:00 AM
OIT Units involved in the change  OIT Systems
Affected services: Faculty/Staff email (Office 365)
Affected systems: bertx.fau.edu, berty.fau.edu, boc22esa01.fau.edu, nwesa01.fau.edu​
Expected End-user impact: During this time, no end-user impact is expected.

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Server upgrade
Description of change: OIT is upgrading production SCCM and the Windows ADK to the most current versions.
Downtime window start: 2:00 AM
Downtime window end: 7:00 AM
Affected services: All SCCM related services including OS and Application deployment, patch management, system management, SCCM reporting.​
Affected systems: SCCM server
Expected End-user impact: During this time, access to SCCM and all SCCM-related services will be unavailable while the upgrade is performed.

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Redeploy Banner Application Navigator
Description of change: OIT will redeploy the Application N​avigator with alterations to the exclusions list for forms.  This is to remove the SW* forms from the search.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Banner ​Application Navigator
Affected systems: boc22banxe03
Expected End-user impact: During this time, the Application Navigator​ will be unavailable

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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 01/31/2019 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Server Maintenance  – PaperCut update
Description of change: OIT will be implementing a fix for the PaperCut service in the Library.
Downtime window start: 4:00 AM
Downtime window end: 4:30 AM
Affected services: PaperCut printing.
Affected systems: PaperCut server
Expected End-user impact: During this time, users will not be able to print via PaperCut​.

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Undergraduate Admissions Updates
Description of change: A series of enhancements and updates are being requested from the Undergraduate Admissions team. These updates have been deployed in Test as of November 27th, and are being testing and verified by the UG Admissions team.  The enhancements include:  Add SAT subScores to Undergraduate Application; Add WHC interest question; Post Secondary Bug Fix; FUTURE PLANS: change wording, add MDC; Fix International Numbers. Not all changes have been approved and some will be deployed during regular hours as they do not impact the application in terms of availability or downtime.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Undergraduate Admissions Application
Affected systems: Undergraduate Admissions servers
Expected End-user impact: During this time, no end-user impact is expected.

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Office 365 license assignment
Description of change: OIT will be modifying the 365 licenses assigned to users
Downtime window start: 6:00 AM
Downtime window end: 6:30 AM
Affected services: All Office 365 services
Affected systems: Office 365
Expected End-user impact: During this time, no end-user impact is expected.

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Banner Maintenance
Description of change: OIT will be upgrading or patching the BANNER XE system with 20 different releases during the FAUP maintenance window on Thursday, January 31, 2019.
There are 21 Harvest packages over 17 TD Incident numbers but the DBAs have reviewed the list and have determined that all of these items can be installed within the timeframe allotted for the FAUP maintenance window.
Downtime window start: 3:00 AM
Downtime window end: 7:00 AM
Affected services: No service impact expected
Affected systems: BANNER XE
Expected End-user impact: During this time, no end-user impact is expected.

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