The network maintenance scheduled for January 7 has been completed.
Thank you
[Completed] OIT network maintenance January 7 from 1:00 am – 6:00 am
OIT network maintenance January 7 from 1:00 am – 6:00 am
On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.
Thank you
[ongoing] Email delay
OIT is still experiencing email delays, now between 10-20 minutes. We are still closely monitoring this and will provide another update at 11:30am.
Email delay
OIT is currently experiencing an email delay of 20-30 minutes due to a heavy increase in email traffic. We are closely monitoring this and will provide another update in 20 minutes. We apologize for the delay.
OIT Systems Maintenance, Thurs. Dec 1 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/01/2016 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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MyFAU
Migration of mcportal1, mcportal2, mcsource from old bigip to new bigip
When: 3:00AM – 5:00AM
Affected services: Myfau web portal
Affected systems: Direct access to mcsource, mcportal1, and mcportal2
Description of maintenance: OIT is continuing the move of servers from older bigip load balancer hardware to the new ones. This move will be for the backend servers that support the myfau.fau.edu site.
User impact: The main myfau.fau.edu access should be unaffected but users may experience interruptions with components within myfau.fau.edu during the transition.
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FAU Main Web site (www.fau.edu)
Backend storage move for www.fau.edu
When: 3:30AM – 4:30AM
Affected services: The main fau site should stay up during this period. There may be interruptions to Omniupdate CMS updates as well as manual webpage updates to wisex.
Affected systems: wise, wisex, swise, webnet4, webnet5, webnet6, webnet7, webnet8
Description of maintenance: We are moving the data that is served up by FAU’s main website www.fau.edu to the newer storage appliances
User impact: Updates to www.fau.edu or any other sites hosted on www.fau.edu may be interrupted
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Resolved – Wireless networks in Davie and Jupiter able to access SSO
Update: Jupiter and Davie campuses are now able to access SSO from the wireless networks.
[CANCELLED] – OIT Systems Maintenance, Thurs. Nov 3 from 12:01AM to 7:00AM
***UPDATE***
Maintenance for Thursday, Nov 3 has been postponed until next Thursday.
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Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 11/03/2016 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Oracle quarterly DB patches (mcoracle)
When: 3:00AM to 7:00AM
Affected services: Luminis production (MyFAU)
Affected systems: mcoracle
Description of maintenance: Applying Oracle PSU to DB’s on host mcoracle
User impact: MyFAU and Luminis will be come unavailable during the maintenance window.
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Oracle quarterly DB patches (boc22ora05)
When: 3:00AM to 7:00AM
Affected services: IEA Data Warehouse, Resource 25
Affected systems: boc22ora05
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora05.
User impact: The IEA Datawarehouse will be unavailable during this time. The Resource 25 application will experience interruptions in service as well.
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Oracle quarterly DB patches (boc22ora03)
When: 3:00AM to 7:00AM
Affected services: Identity Manager production and MSOP instance which involves Owlapp, grouper, undergrad app, grad survey, lumsync, pwd expire, swift, frevvo, fau visitor
Affected systems: boc22ora03
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora03
User impact: Applications that login to the MSOP or IDMP instances will become temporarily unavailable during the maintenance window.
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Oracle quarterly DB patches (boc22ora01)
When: 3:00AM to 7:00AM
Affected services: Report Caster and WebFOCUS production
Affected systems: boc22ora01
Description of maintenance: Applying Oracle PSU to DB’s on host boc22ora01.
User impact: Report Caster and WebFOCUS will be temporarily unavailable at times during the maintenance window. Jobs may not execute in Report Caster.
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Migration of virtual servers to new BigIP load balancers (SSO)
When: 5:00AM to 6:00AM
Affected services: SSO
Affected systems: Bigip Load Balancers
Description of maintenance: Our current BigIP load balancers are being upgraded, so we are moving secure websites hosted by the old ones to the new ones.
User impact: SSO may be inaccessible for up to 5 minutes.
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Migration of www and Myfau to the new BigIP load balancers
When: 5:00AM to 6:00AM
Affected services: FAU website and MyFAU
Affected systems: BigIP Load balancers
Description of maintenance: Our current BigIP load balancers are being upgraded, so we are moving secure websites hosted by the old ones to the new ones.
User impact: Users may experience a brief interruption while trying to access these websites
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Disk maintenance on several systems
When: 3:00AM to 6:00AM
Affected services: Test Blackboard, Metadata Management for Middleware Services, OIT App Dev server, Test Talisma, WildFly Application Server for Middleware Identity Management (Dev, Test and Prod), Gitlab for OIT App Dev team, LDAP, ADFS, Jira Test
Affected systems: boc22l6jirat, ldapnw1-el6, ldapboc1-el6, ldapboc0-el6, shibidp1t, bblt3sp10, bblt2sp10, bblt1sp10, bbda2, bbda1, metadata, boc22devproc, boc22taldev1, gitlab, wildflymc1d, wildflymc1t, wildflymc1, wildflymc2, wildfly3, wildfly1t, wildfly1d, boc22adfs
Description of maintenance: OIT will be shutting down several systems to preform disk maintenance
User impact: The services mentioned above will be unavailable intermittently during the maintenance window
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Verasmart phone billing upgrade
When: 12:01AM – 2:00AM
Affected services: phone billing
Affected systems: boc22comm1
Description of maintenance: OIT will be upgrading verasmart phone billing software
User impact: Phone billing will be unavailable during this time
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External DDoS Attack Affecting Connectivity to Non-FAU Sites and Services
An external denial of service attack is affecting connectivity to many large sites and services external to FAU. These services include Workday, Paypal, Twitter, Ellucian, Spotify, Reddit, Soundcloud, Amazon Web Services, Microsoft Azure, and many other services. At this time, connectivity to the sites mentioned and many others on the internet may not be possible until the issues are resolved. This attack is not directed at FAU, but it is affecting access to many services on the internet for users inside and outside of FAU.
Currently experiencing some email delays
We are currently experiencing some email delays. We are working to resolve this issue as soon as possible and apologize for any inconvenience.
OIT
[RESOLVED] – Power Outage – various services affected
We have experienced a power outage that affects various web services. We are currently working to resolve the situation. Sorry for the inconvenience.