On Friday, May 10 2013, between 3:00 am and 6:00 am, the Networking team will replace a core copper switch in the FAU data center. This upgrade will cause an interruption to the network and telephone systems on the FAU Boca Raton campus.
[Completed] Network upgrades to cause service outages in building 22 on Friday, May 10 2013, between 3:00 am and 6:00 am
OIT Systems Maintenance, Thursday May 9 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 05/09/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
The following services will be unavailable during the maintenance window: Exchange, Blackboard, MyFAU, Video Conference
When: 12:00 AM – 7:30 AM
Affected services: Blackboard
Affected systems: Blackboard
Description of maintenance: The goal of this upgrade is to install the latest Blackboard service pack. This includes several security improvements as well as the addition of new features and enhancements to blackboard.
User impact: Blackboard will be unavailable during the upgrade.
When: 3:00 AM – 6:30AM
Affected services: Exchange Email
Affected systems: Exchange
Description of maintenance: The Exchange servers will be moved to a new location and linked to a new network switch. Windows updates will also be applied to all Exchange servers.
User impact: The Exchange service is highly available, however users may experience brief interruptions in service from Outlook, OWA, IMAP/POP and ActiveSync clients during the window.
When: 4:30 AM – 6:00 AM
Affected services: MyFAU
Affected systems: MyFAU
Description of maintenance: We are going to perform a periodic maintenance of My FAU.
User impact: MyFAU will be unavailable during this time. All services that rely on MyFAU’s ldap server for authentication will be down.
When: 4:30 AM – 6:00 AM
Affected services: MyFAU
Affected systems: MyFAU
Description of maintenance: Middleware will be enabling a new feature on MyFAU to export course content (files/photos) so that they may be imported into an instructor’s blackboard course. MyFAU’s tomcat server will be restarted which will make it inaccessible between the hours of 5-6 AM.
User impact: MyFAU will be unavailable between the hours of 5-6 AM.
When: 6:00 AM – 7:00 AM
Affected services: FAUVisitor (WiFi)
Affected systems: FAUVisitor (WiFi)
Description of maintenance: Enable the beta FAUVisitor Wireless Network on the Boca Raton Campus.
User impact: After FAUVisitor has been enabled, visitors on the Boca campus can now log on to a wireless network on campus without having to request a courtesy account.
When: 8:00 AM – 12:00 PM
Affected services: Video Conference
Affected systems: Video Conference servers/databases
Description of maintenance: The Cisco videoconference infrastructure system is being updated to the latest software versions.
User impact: End-user impact will be minimized at this time, because there are no classes in session and no videoconferences scheduled in this time frame. Specific areas have been contacted and are aware of the downtime.
When: 3:00 – 3:30 AM
Affected Services: None Expected
Affected Systems: BigIP
Description of Maintenance: A new uplink (trunk mode) will be activated on the BigIPs in order to introduce new vlans to it.
User Impact: None expected
When: 3:30 AM – 4:00 AM
Affected Services: None Expected
Affected Systems: BigIP
Description of Maintenance: An updated digicert wildcard SSL key will be installed on the BigIP to replace the current wildcard that is going to expire on June 16, 2013.
User Impact: None expected
When: 4:00 – 4:15 AM
Affected Services: None Expected
Affected Systems: BigIP
Description of Maintenance: It has been determined by the vendor that we may have a faulty power supply on our standby BigIP unit. We will power down the standby unit, swap the power supply, and start it back up.
User Impact: None expected
When: 3:00 – 6:30 AM
Affected Systems: Xitracs, idm4p, madcat1p, shoutcast, spwfe2, talapp01, talapp02
Groups Involved: Systems
Description of Maintenance: These systems are being migrated to different host hardware
User Impact: The following services will be unavailable for approximately for 30 to 60 minutes during the window:
Xitracs website
Talisma
Owl Radio shoutcast stream
eGrades and bbGoogle
IDM (password synchronizations)
When: 4:00 AM – 6:00 AM
Affected Services: ieadata.fau.edu
Affected Systems: ieadata.fau.edu (IEA Data Server)
Description of Maintenance: Increase memory allocated to the IEADATA virtual machine from 4GB to 8GB.
User Impact: The IEADATA server will be unavailable. Attempts to access any of the reporting features or shared volumes will not function.
OIT Systems Maintenance, Thursday, March 7, from 3:00 AM to 7:00 AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 03/07/2013 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
Blackboard, Banner INB & SSB, Exchange IMAP & POP, Xpresssion/Voicemail, Single-Sign On (SSO.fau.edu)
When: Thursday, March 7th and Friday, March 8th
Affected Systems: phone service in building 36
Affected Services: phone service in building 36
Description of Maintenance: The telecommunications cable that provides phone service to Building 36 was damaged during the recent hot water pipe break in the tunnel. Jade Communications will be replacing the splice kit and repairing the cable.
User Impact: There will be intermittent outages of phone service throughout building 36 during the days outlined
When: 3:00 AM – 7:00 AM
Affected Services: Banner SSB & INB
Affected Systems: Banner
Description of Maintenance: The following updates will be installed in Banner production: Student 8.5.5 upgrade, Student Self-Service 8.5.4 upgrade, Student 8.5.6 upgrade, Student Self-Service 8.5.4.1 upgrade, Faculty and Advisor Self-Service 8.5.4.1 upgrade, Self-Service Banner New Look and Feel
User Impact: Banner Self-Service – the user will not be able to log in. Banner Student INB – response time may be a little slower than normal. Loss of connection may occur.
When: 3:00 AM – 6:00 AM
Affected Systems: exchangeca03, fauwebdev, issprod, fauappsrv1, boc22cm102srv1, boc22cm102srv10
Description of Maintenance: The systems group will be migrating these virtual machines from HVCLUSTER to boc22hvclust01.
User Impact: The following systems will be unavailable for approximately 20-60 min during the window: exchangeca03 (IMAP & pop), fauwebdev, issprod, fauappsrv1, boc22cm102srv1, boc22cm102srv10
When: 3:00 – 3:30 AM
Affected Systems: adcon, ls-osd, acsmem02, vcboc02, ecswins01, wsus, remotecon2, iss, SQLTestHost01, cosweb1, acsmem01, as5, boc22cm102srv4, acsmem04, vcboc01, fauweb2, ls-matlab, finaid, mcclient, ls-minitab, ls-spss, printonline, aptitudesrv, controller, ecswins02, boc22cm102vrt101mrtg, issdev, remotecon, jobs.finaid, ls-snap, ucslinuxtest, freeze
Description of Maintenance: The UCS cluster virtual switch must be reconfigured to allow for better management.
User Impact: Vpn users may have issue connecting during this time. The following systems will be unavailable for approximately for 30 minutes during the window: adcon, ls-osd, acsmem02, vcboc02, ecswins01, wsus, remotecon2, iss, SQLTestHost01, cosweb1, acsmem01, as5, boc22cm102srv4, acsmem04, vcboc01, fauweb2, ls-matlab, finaid, mcclient, ls-minitab, ls-spss, printonline, aptitudesrv, controller, ecswins02, boc22cm102vrt101mrtg, issdev, remotecon, jobs.finaid, ls-snap, ucslinuxtest, freeze
When: 3:00 AM – 5:00 AM
Affected Services: Blackboard, Ibiweb, Ieaweb, Web proxy (octopus)
Affected Systems: As5, Bacula, Bba[1-6], Bbm1, Bbt1, Cuttlefish, Fauappsrv2, Faubib2, Freeze, Frevvo1, Ibiweb, Ieadata, Ieaweb, Jira, Ls-matlab, Ls-minitab, Ls-osd, Ls-snap, Ls-spss, Mad-development, Nsboc1, Octopus, Pinky, Piwik1, Printonline, R25-webservice, Sacs, Zen[1-2]
Description of Maintenance: We would like to update the firmware to the HP Blade Chassis to prepare for the migration of the hosts from Server 2008 R2 to Server 2012
User Impact: The following services will be offline for small periods of time during the window:
Blackboard, Ibiweb, Ieaweb, Web proxy (octopus)
When: 4:00 AM – 7:00 AM
Affected Services: Myfau, Banner Forms, Blackboard, Sharepoint, LDAP(ds.fau.edu), CAS, IDM, Talon, owlapp, TMS (tandberg), Test Myfau, Boca www.fau.edu. www.fau.edu itself should not be interrupted as it will failover to NWRDC during the periods of downtime.
Affected Systems: BigIP
Description of Maintenance: Upgrade BigIP system version from BIG-IP 10.2.0 Build 1789.0 to BIG-IP 10.2.4 Build 732.0.
User Impact: Intermittent downtime and erratic service behavior at failover points during the upgrade process. Services hosted by BigIP load balancers will be interrupted. These include and are not limited to: Myfau, Banner Forms, Blackboard, Sharepoint, LDAP(ds.fau.edu), CAS, IDM, Talon, owlapp, TMS (tandberg), Test Myfau, Boca www.fau.edu. www.fau.edu itself should not be interrupted as it will failover to NWRDC during the periods of downtime.
When: 5:00 AM – 6:00 AM
Affected Services: Blackboard
Affected Systems: Blackboard
Description of Maintenance: Middleware will be making a config change and pushing it to all blackboard app servers. We are doing this config change to provide better fault tolerance in case we have to take application servers out of rotation. Blackboard will be unavailable from 5:00-6:00 AM, we will roll back the config change in case the fix does not work.
User Impact: Blackboard will be unavailable between 5:00 AM and 6:00 AM
When: 5:00 AM – 6:00 AM
Affected Services: Blackboard
Affected Systems: Blackboard
Description of Maintenance: Middleware will be applying two patches to the blackboard servers to fix small outstanding issues.
User Impact: Blackboard will be unavailable between 5:00 AM and 6:00 AM
When: 5:00am to 6:00am
Affected Services: none expected
Affected Systems: none expected
Description of Maintenance: A package for mssql will be added to the main webservers that are responsible for www.fau.edu. This is to allow webpages that rely on an mssql backend to run properly. Servers will be updated one at a time to ensure that there are no interruptions in service.
User Impact: No anticipated downtime
When: 5:00 AM – 7:00 AM
Affected Services: Xpressions/Voicemail
Affected Systems: Xpressions/Voicemail
Description of Maintenance: CI will be working with our vendor Siemens to install service patches on the Xpressions servers
User Impact: The Xpressions/Voicemail servers will be offline during the window
When: 5:00 AM – 7:00 AM
Affected Services: Open Scape Voice (OSV)
Affected Systems: Open Scape Voice (OSV)
Description of Maintenance: CI will be working with our vendor Siemens to install Service patches on the OSV servers
User Impact: No anticipated downtime
When: 5:00 AM – 6:00 AM
Affected Services: Single-Sign on (SSO.fau.edu)
Affected Systems: CAS
Description of Maintenance: SSO.fau.edu will be updated to support Banner single sign on and Service Logout Redirection.
User Impact: There will be a period of 5 to 10 minutes where users will not be able to log in to services supported by SSO.fau.edu
When: 5:30 AM – 7:00 AM
Affected Services: Banner Production, Banner Test, Blackboard Production, Blackboard Test, Appworx, Iplanet Mail, Oracle Management, ODS Production
Affected Systems: Bannerprd, Banoradev, Bbloracle, Boc22ora01, Boc22ora02, Boc22ora03, Mcoracle, Modena, Odsprod
Description of Maintenance: Connect the ACP cables (secondary path) for the new SAS storage that was added to bocana01 (NetApp FAS3240 filer) on January 24th. After connecting these cables, we may need to quickly disconnect one end of the SAS cables that we added to get them coiled properly in the rack.
User Impact: No anticipated downtime
96 subnet not working on a portion of Boca Raton campus
There is currently an issue with the unprotected 131.91.96.X network on a portion of the Boca Raton campus that is affecting buildings 80 (Student Support) and 84 (Nursing).
We are currently investigating to determine the root cause of the problem.
Thank you.
OIT Network Maintenance Wed, Nov 7th from 6:00 to 7:30am
Office of Information Technology will be performing routine network maintenance which includes rebooting the network switch in the Administration building (MC02) on Jupiter Campus on Wednesday, 11/07/2012 from 6:00am to 7:30am. All network connected systems in Jupiter Administration building (MC02) will be affected during this maintenance.
[Completed] Talisma Maintenance
Talisma maintenance has completed and all systems are functional.
Thank you
Middleware
ePrint maintenance
The ePrint server maintenance this Saturday, 10/6/2012, will begin earlier than previously scheduled. Maintenance will start at 4:00am and should be completed by 8:00pm. ePrint will be unavailable during this time.
SMTP server smtpsec unavailable on Sept 6, 2012 between 5:00AM and 6:00AM
The SMTP server smtpsec will be unavailable due to maintenance. Users who have email clients configured with smtpsec will not be able to send during this time.
We apologize for the inconvenience this may cause.
OIT
RESOLVED – Access to the Internet Unavailable
We are working to resolve this issue. We apologize for the inconvenience.