[Monitoring] Mediasite Unavailable (FAU networks)

Mediasite is once again accessible from FAU campus networks. Classroom recordings from 1/28/2025 are in process now and should be available shortly. We continue to monitor the service for any recuring issues.

Posted in Canvas / LMS, Lecture Capture

[Update] Mediasite Unavailable (FAU networks)

Mediasite continues to be unavailable from FAU campus networks. While Mediasite is available off campus, the interruption on FAU’s network will prevent the upload of new lecture capture videos. Classes are still recorded but will not be available until the issue is resolved.

Where appropriate, users are encouraged to use alternative methods for recording, such as Zoom.

Posted in Canvas / LMS, Lecture Capture

Mediasite Unavailable

Currently, Mediasite is unavailable. The vendor has been alerted and is working on a solution.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Recording delays

Mediasite recording processing has returned to normal.

Posted in Canvas / LMS, Lecture Capture

Mediasite Recording delays

Mediasite is experiencing difficulties with their system that may manifest as delays or failures for processing recordings. They have identified the issue and are testing a solution.

Updates will be provided as they are made available.

Posted in Canvas / LMS, Lecture Capture

Mediasite Maintenance

Mediasite will undergo scheduled maintenance January 25, between 1:00am and 5:00am EST. Extended downtime is not expected. However, the site may be unavailable for brief periods during this time.

Posted in Canvas / LMS, Lecture Capture

[Resolved] Mediasite Disruption

Search based functions are functioning normally.

Posted in Canvas / LMS, Lecture Capture

[Monitoring] Mediasite Disruption

Mitigation steps have been taken, and we continue to monitor the situation. Search based operations are currently functioning normally.

Posted in Canvas / LMS, Lecture Capture

Mediasite Disruption

Mediasite is aware of issues within the US Mediasite Video Cloud environment, and are working on a fix. Some users may experience slow results and timeouts from search based functions, including My Mediasite, Channels, and Showcase.

Posted in Canvas / LMS, Lecture Capture

Mediasite resolution delayed

Some users may still have trouble accessing Mediasite as configuration changes propagate across the Internet. Restarting your browser/computer or clearing your DNS cache may help.

Posted in Canvas / LMS, Lecture Capture