Earlier this morning Zoom experienced a disruption which interrupted the Mediasite-Zoom import process. Zoom has resolved the issue and users should once again see imports from Zoom to Mediasite. Please expect delays and possible duplication of recordings as the process is restarted.
[Resolved] Mediasite-Zoom Integration
Resolved – Mediasite Catalogs
Presentations are once again available in Mediasite Catalogs in Canvas.
Posted in Canvas / LMS, Lecture Capture
Mediasite Catalog not updating
Courses that use the Mediasite catalog are not seeing new presentations added to the list. OIT is aware of this and is working with the vendor for a long-term solution. In the short term OIT will be providing direct links to presentations within a Canvas module.
Posted in Canvas / LMS, Lecture Capture
Mediasite processing delayed
Mediasite presentations are delayed in their delivery to class channels in Canvas. OIT is working with the vendor for a solution.
Posted in Canvas / LMS, Lecture Capture
Mediasite inaccessible
Users may experience an error when trying to view Mediasite videos. We are currently working with the vendor for a resolution.
Posted in Canvas / LMS, Lecture Capture
[Resolved] Subset of Users Unable to Access Zoom
This incident has been resolved.
Subset of Users Unable to Access Zoom
Investigating – The team at Zoom is investigating an issue with a subset of users unable to access Zoom (us04web.zoom.us). They will continue to investigate and provide updates as we have them. This affects the Web Portal and Web Client.
[Resolved] Mediasite Disruption
Mediasite has resolved the issue. The environment is currently functioning normally.
Mediasite Disruption
Aug 29, 2022 06:15 PM CUT
Mediasite is aware of issues impacting the Video Cloud environment and working towards a solution. More information will be provided when possible.