We are currently investigating an issue authenticating users using direct presentation links. Presentations embedded using the Mediasite tool in Canvas (best practice) as well as Mediasite Catalog links are still functional.
Forms.fau.edu is offline
[7:30 pm] The Form service is online! All forms should be working as expected.
[6:10 pm] The Form service is online! Many forms will show a yellow bar on the top and bottom indicating it is not a production form. Please report these to https://helpDesk.fau.edu, we are currently updating them as quickly as possible.
[4:50 pm] The Form service is still offline but we have corrected most issues and the form developers are testing to make sure everything is working. More information will follow when we have verified the fix was applied correctly.
[1:30 pm] The Form service is still offline but we are making progress on correcting the issue. More information will follow when we have tested the fix.
[9:00 am] The Form server has been taken offline as a precaution. We are making progress with the vendor and will know more soon.
[8:24 am] The Form server is back online but historic submissions are not accessible. A support ticket has been open with the vendor and more information will follow.
* We did confirm that the submissions appear to be in the System but not visible.
[7:50 am] The University Form Server forms.fau.edu is currently offline due to a failure of the service. We will update this post regularly with updated information.
[Resolved] Zoom Cloud Recording Delays
Zoom has resolved the cloud recording delays issue and is monitoring performance.
Zoom Cloud Recording Delays
We have received reports of delayed cloud recording processing. Zoom is investigating this matter.
WebEx recordings unavailable
Due to extended maintenance, WebEx recordings are currently unavailable.
[Resolved] Mediasite Playback errors
The issue preventing some users from playing back Mediasite presentations has been resolved
Mediasite Playback errors
Some users may be experiencing errors in playback and unable to load Mediasite pages. Sonic Foundry has identified the issue and is actively working to resolve it.
[Resolved] Mediasite Unavailable
Access to Mediasite has been restored.
Mediasite Unavailable
Mediasite is currently unavailable. OIT is working with the vendor to restore service as quickly as possible.
[Resolved] Zoom: Subset of users unable to see cloud recordings
Incident resolved
This incident has been resolved.