[Resolved] Banner 8X/XE Maintenance, Friday December 6th from 5:00 AM to 6:00 AM

Banner will be down on Friday morning, 12/6/2019, from 5:00 AM. OIT will be installing five code releases for the Accounts Receivables department in order to correct a recent production matter. Banner is expected to be available after 6:00 AM. – Completed.

Posted in Banner and Admin Systems, Canvas / LMS, Instructional Technologies

Student 2Factor Enrollment and Prompt

Tbe student 2factor enrollment tool and prompt will be updated with new and improved messaging at 5 pm Friday November 22, 2019.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Video Conferencing

Upgrade Cisco Meeting Server (CMS) and Management Server (CMM) – 11/22/19

On Friday November 22nd at 4pm OIT and the vendor will be performing a software upgrade on the Cisco Meeting Server.

During this time Virtual Meeting rooms will be unavailable.  Contact videoconferencing for alternatives or use WebEx.  All FAU members have access to WebEx with their FAUNET ID; You may login to WebEx at https://fau.webex.com

Posted in Video Conferencing

Research Computing Resources

Due to a failure of A/C on the Jupiter Campus the Research Computing resources including Koko, Koko-login, KokoWin, and Samba drives are offline. Physical Plant is working on the issue and we have a long running project in place to prevent this type of failure in the future. If you have any questions please let us know.

 

Posted in Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems

BHRIC vCenter instability

The BHRIC’s vCenter server is showing to be unstable. We have a ticket open VMware and to resolve the problems this evening after hours.

Posted in Educational Technologies, Instructional Technologies, Network and Telecom, Systems

[Resolved] Koko HPC Cluster

The KOKO NFS server is back up and running. We are still monitoring the system and handling any reported issues. Should you experience problems with any Research Computing Service please submit a ticket.

The KOKO NFS server froze this evening and we are working on correcting the problem. We will send out an update shortly.

Posted in Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems

Koko HPC Cluster

The KOKO NFS server froze this evening and we are working on correcting the problem. We will send out an update shortly.

Posted in Educational Technologies, Instructional Technologies, Systems, Uncategorized

BHRIC Virtual Desktop outage

A network hardware failure took the BHRIC’s Virtual Desktops offline on Saturday the 5th. We have resolved the issue and are currently testing services to make sure they are online.

Posted in Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

[Resolved] Emergency Maintenance Employee MFA Enrollment Tool

The Employee MFA Enrollment Tool will be updated at 12:30 pm October 1st to correct a bug that is preventing courtesy accounts from logging in. The tool will be offline for a few minutes during this process.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Email, Instructional Technologies, Systems, Workday

Maintenance Employee MFA Enrollment Form

We will be updating the Employee MFA Enrollment form at 9 pm this evening September 23, 2019. During the update the url to the system will be updated to https://ssoauth.fau.edu/employee-mfa and a performance bug resolved. To aide in accessing the system a redirect will also be applied to the old site.

Posted in Banner and Admin Systems, Canvas / LMS, Educational Technologies, Instructional Technologies, Lecture Capture, Systems, Video Conferencing, Workday