The forms service forms.fau.edu (frevvo) needed to be restarted due to a newly discovered issue. We are investigating the problem and will restart the service as needed until the vendor resolves the issue.
[RESOLVED] Issues with Webex within Canvas
UPDATE – the issue with Webex within Canvas has been resolved.
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We are currently experiencing issues with Webex within Canvas. The vendor is working to resolve the issue as soon as possible.
OIT
[Resolved] WebEx degraded performance and audio issues
We received reports that some users experienced degraded in-meeting performance, audio disconnections or no audio options.
This seemed to be resolved by 10:29am.
[RESOLVED]Intermittent issues with Mediasite
SonicFoundry is aware of intermittent issues within the Mediasite Video Cloud environment, and are investigating. Users may experience playback issues, issues with live streaming, and inability to log into the Management Portal and other applications.
Update: Resolved 3/21
[RESOLVED] Webex Meetings: Reports of users who are unable to connect to audio
Cisco Engineering identified an issue affecting services in the Texas data center. Some users experienced degraded in-meeting performance, audio disconnections or no audio options.
Update: Resolved at 1:56pm:
[RESOLVED] Intermittent issues within Mediasite
SonicFoundry has reported the intermittent issues with Mediassite has been resolved.
Intermittent issues within Mediasite
Sonic Foundry is aware of intermittent issues within the Mediasite Video Cloud environment, and are investigating. Users may experience playback issues, issues with live streaming, and inability to log into the Management Portal and other applications.
University Form Server indexing issue
We have discovered a problem with the University form server indexing newly submitted documents. While this doesn’t affect reception and data integrity it is causing delays in processing some form posts that require manual interaction. We are going to attempt several adjustments at 10 pm in an attempt to resolve this issue. Frevvo will be offline for 5 to 10 minutes while it is restarted.
[Resolved] Frevvo Google Connector
The University’s Forms Frevvo Google connector is offline for some forms. We are investigating the problem and will update this when the problem is resolved.
University form server (frevvo) authentication issues
We are currently experiencing some authentication issues when trying to login to Frevvo. We are working to resolve this as soon as possible and apologize for any inconvenience.
OIT