Intermittent Login Issues

Users are reporting issues logging into Canvas, Banner Self Service and some other SSO services. We are investigating the problem and actively working on a solution. If you experience these issues please restart your browser, computer and/or internet router. We have reports that this resolves the issue.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday

Single Sign On System Maintenance

The University Single Sign On System will briefly undergo maintenance from 12:10 am to 12:20 am Saturday January 27. During this period users may be unable to login to Workday, Banner Self Service, Google Applications, Office 365, Ezproxy, and other Single Sign On supported services.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Network and Telecom, Systems, Video Conferencing, Workday

Single Sign On Update

The single sign on system will be updated at 1 am November 10, 2017. This may briefly affect users authenticating to Workday, Canvas, OwlApps, and other services.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Systems, Video Conferencing, Workday

[Resolved] Mediasite Catalog Presentation Video Service Temporarily Unavailable

An issue that was preventing playback of Mediasite Catalog Lecture Capture presentation videos has been resolved.

Posted in Banner and Admin Systems, Educational Technologies, Instructional Technologies, Lecture Capture, Systems, Video Conferencing

Authentication System Maintenance

The single sign-on authentication system will be partially unavailable from 3:00 am  to 4:00 am Thursday August 18th, 2017. While the maintenance is in progress users may intermittently experience difficulty logging into services such as Canvas, Self Service, Office 365, Owlapps, and Workday.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing

Complete: Single Sign On Maintenance

The Single Sign On System maintenance has been completed. Please report any difficulties logging into the Helpdesk.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday