Seatech Campus Network Maintenance
Description of change: OIT will be upgrading network equipment.
Downtime window start 10/1/2021 12:00 AM
Downtime window end 10/1/2021 2:00 AM
Affected services: Computer Network at the Seatech Campus
Expected End-user impact: During this time, Network connectivity may be affected at the Seatech campus.
Seatech Campus Network Maintenance
Posted in Network and Telecom
[Resolved] Forms Server Offline
09/18/2021 10:00 PM: The University forms server (Frevvo) has been restored to service. Form developers, please check your emails for more details.
09/18/2021 08:20 PM: The University forms server (Frevvo) has experienced an error and is currently offline. We have identified the problem and are performing emergency maintenance to resolve the issue. We will update this when the problem is resolved.
This has impacted the University Admissions applications for Undergraduate Admissions, College of Business Graduate Programs Admissions Application, Non-Degree Admissions Application, and numerous other forms and workflows.
Guest Wireless is currently offline.
Guest Wireless is currently offline. We are investigating the issue and will update this post regularly.
OIT
Posted in Network and Telecom
Network Registration is currently offline
Network Registration is currently offline when accessed from unregistered devices. We are investigating the issue and will update this post regularly. Users can use an already registered device to access https://talon.fau.edu/netreg while we investigate the issue.
OIT
Posted in Network and Telecom
Harbor Branch Campus Network Maintenance
Harbor Branch Campus Network Maintenance
Description of change: OIT will be upgrading network equipment.
Downtime window start 9/10/2021 12:00 AM
Downtime window end 9/10/2021 2:00 AM
Affected services: Computer Network at the Harbor Branch Campus
Expected End-user impact: During this time, Network connectivity may be affected at the Harbor Branch campus.
Posted in Network and Telecom
Forms.fau.edu is offline
[7:30 pm] The Form service is online! All forms should be working as expected.
[6:10 pm] The Form service is online! Many forms will show a yellow bar on the top and bottom indicating it is not a production form. Please report these to https://helpDesk.fau.edu, we are currently updating them as quickly as possible.
[4:50 pm] The Form service is still offline but we have corrected most issues and the form developers are testing to make sure everything is working. More information will follow when we have verified the fix was applied correctly.
[1:30 pm] The Form service is still offline but we are making progress on correcting the issue. More information will follow when we have tested the fix.
[9:00 am] The Form server has been taken offline as a precaution. We are making progress with the vendor and will know more soon.
[8:24 am] The Form server is back online but historic submissions are not accessible. A support ticket has been open with the vendor and more information will follow.
* We did confirm that the submissions appear to be in the System but not visible.
[7:50 am] The University Form Server forms.fau.edu is currently offline due to a failure of the service. We will update this post regularly with updated information.
Fort Lauderdale Campus Network Maintenance, Friday, August 6th from 12:05AM to 2:00AM
Fort Lauderdale Campus Network Maintenance
Description of change: OIT will be upgrading network equipment.
Downtime window start 8/6/2021 12:05 AM
Downtime window end 8/6/2021 2:00 AM
Affected services: Computer Network at the Fort Lauderdale Campus
Expected End-user impact: During this time, Network connectivity may be affected at the Fort Lauderdale campus.
Description of change: OIT will be upgrading network equipment.
Downtime window start 8/6/2021 12:05 AM
Downtime window end 8/6/2021 2:00 AM
Affected services: Computer Network at the Fort Lauderdale Campus
Expected End-user impact: During this time, Network connectivity may be affected at the Fort Lauderdale campus.
Posted in Network and Telecom
[COMPLETE] Banner, ODS and Data Warehouse Production Maintenance
The Office of Information Technology will be performing maintenance to production Banner, ODS and Data Warehouse systems beginning Thursday, July 29th at 3:00 am. Services are expected to be fully restored by Thursday, July 29th at 7:00 am. The services listed below are affected by this maintenance and will be unavailable during this time.
Please review these services upon the completion of the maintenance as application restarts may be necessary.
Account claiming and Password resets
Banner Self Service, Admin Pages, Access Manager and Workflow
Transcripts and degree auditing (uAchieve/DARS)
App Status portal
Admissions Applications (Grad and Undergrad)
Owldone
Financial Aid survey
eGrades for Canvas
Touchnet payment gateway
FLVS
Appworx
Harvest
IEA Warehouse (IEAP)
FAU Warehouse (FAUDW)
ODS Warehouse (ODSP)
WebFOCUS/Report Caster
Frevvo
4P (Not SSO)
Grouper
Phonebill Application
Wireless network authentication
Network Registration
Mandatory Course Entry Quiz
ACH/VPAS
OIT
OIT Systems Maintenance, Thurs. July 15 from 12:01AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/15/2021 from 12:01 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Network Services Maintenance
Description of change: OIT will be performing maintenance on some network services on July 15th at 12:00 a.m. There is no end-user impact anticipated
Downtime window start: 7/15/2021 12:01 AM
Downtime window end: 7/15/2021 12:30 AM
Affected services: DNS queries for users using on-campus DNS servers
Expected End-user impact: There is no expected end-user impact
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AppWorx Upgrade
Description of change: The AppWorx automation application will be upgraded to a new version.
Downtime window start: 7/15/2021 3:00 AM
Downtime window end: 7/15/2021 6:00 AM
Affected services: Appworx
Expected End-user impact: There is no expected end-user impact
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Server Upgrade
Description of change: OIT will be performing upgrades to its authentication servers.
Downtime window start: 7/15/2021 5:00 AM
Downtime window end: 7/15/2021 5:00 AM
Affected services: Active Directory (irm.ad.fau.edu)
Expected End-user impact: There is no expected end-user impact
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Server Maintenance
Description of change: OIT will be making some configuration changes to OnBase for better usability.
Downtime window start: 7/15/2021 6:00 AM
Downtime window end: 7/15/2021 7:00 AM
Affected services: OnBase
Expected End-user impact: There is no expected end-user impact.
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OIT systems Maintenance, Thurs. July 8 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/08/2021 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Wireless Network Enhancements
Description of change: OIT will upgrade the software and certificate on the wireless controllers to enhance the end user experience.
Downtime window start: 7/8/2021 11:00 PM
Downtime window end: 7/9/2021 2:00 AM
Affected services: Wireless network
Expected End-user impact: There will be a brief outage of access to wireless networks during the upgrade.
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Enhance security for OIT managed fileserver
Description of change: The storage supporting fauandi1 will be encrypted
Downtime window start: 7/8/2021 6:00 AM
Downtime window end: 7/8/2021 6:05 AM
Affected services: all shares on fauandi1
Expected End-user impact: There is no expected end-user impact.
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Posted in Network and Telecom, Systems