We are experiencing a network outage at the Harbor Branch campus. We are working with the circuit provider to determine the root cause of the outage.
Thank you
[COMPLETED] Campus VPN Maintenance
The campus VPN maintenance is now completed.
Campus VPN Maintenance – Today at 5:15 p.m.
OIT will be performing emergency maintenance on the campus VPN at 5:15 p.m. today. While the maintenance is underway, users will experience temporary disconnections and timeouts if they are using the VPN. We will post another announcement upon the conclusion of the maintenance.
Telecommunications maintenance – April 9 – 12
Communication Infrastructure will be performing emergency maintenance to the Telecommunications and Voice servers between 9:00 p.m. on Friday, April 9 and 3:00 a.m. on Saturday, April 10, 2021. Additional maintenance will take place between 9:00 p.m. on Sunday, April 11 and 1:00 a.m. on Monday, April 12, 2021.
During the maintenance window, there may be a 5 minute disruption to the campus voice, voicemail, and telephone networks.
If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Thank you
Posted in Network and Telecom
[COMPLETED][NETWORK MAINTENANCE] Boca Raton Campus March 21st from 12:00 a.m. until 2:00 a.m.
The network maintenance scheduled for this morning has been completed.
Posted in Network and Telecom
[COMPLETED][NETWORK MAINTENANCE] Jupiter Campus – Saturday 12:00 a.m. until 2:00 a.m.
The network maintenance scheduled for the Jupiter campus from 12:00 a.m. until 2:00 p.m. has been completed. We currently all services to be operating normally.
Posted in Network and Telecom
[NETWORK MAINTENANCE] Boca Raton Campus – Sunday March 21st from 12:00 a.m. until 2:00 a.m.
OIT will be performing core network maintenance on the Boca Raton campus on Sunday March 21st from 12:00 a.m. until 2:00 a.m. During this time there will be a series of short network disruptions on the Boca Raton campus affecting all network connectivity including access to the internet, access to other campuses, and access to services on the Boca Raton campus.
Posted in Network and Telecom
[NETWORK MAINTENANCE] Jupiter Campus – Saturday March 20th from 12:00 a.m. until 2:00 a.m.
OIT will be performing core network maintenance on the Jupiter campus on Saturday March 20th from 12:00 a.m. until 2:00 a.m. During this time there will be a series of short network disruptions on the Jupiter campus affecting all network connectivity including access to the internet, access to other campuses, and access to services on the Jupiter campus.
Posted in Network and Telecom
[RESOLVED] – Help desk system – Service interruption
**UPDATE**
This morning we received confirmation from Teamdynamix that this issue has been resolved and services have been fully restored.
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Teamdynamix is experiencing issues with their DNS provider. This may cause issues connecting to helpdesk.fau.edu and helpdesk.fau.edu/tdnext.
We will update this post as more information becomes available.
OIT
[COMPLETED] Network maintenance affecting SSO
The network maintenance scheduled for this morning has been completed. All services are expected to be fully functional at this time.
Posted in Network and Telecom