OIT will be performing upgrades and enhancements to several FAU network segments between 11:00 p.m. on January 31 and 1:00 a.m. on February 1. During the maintenance window, there may be a 5 minute disruption to the campus networks.
If you experience any difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance.
Thank you
OIT
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 12/17/2020 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Voice Server Maintenance
Description of change: OIT will be upgrading the software on the voice servers.
Downtime window start: 12/17/2020 7:00 PM
Downtime window end: 12/18/2020 3:00 AM
Affected services: Desk Phone Connectivity
Expected End-user impact: During this time, some phones may lose connectivity for 10-30 seconds while they switch to the backup servers.
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Database Maintenance
Description of change: OIT will be performing storage maintenance on the boc22mssqlfau2 Microsoft SQL Cluster. Databases located on CIFS shares will be moved to iSCSI.
Downtime window start: 12/17/2020 3:00 AM
Downtime window end: 12/17/2020 7:00 AM
Affected services: The following databases on the boc22mssqlfau2 cluster will be offline for a short period while moved:
InternationalServices
COE Production
COE Development
propel
PSLA
ITNClient0310_samp
ITNCommon
ITNClient0310_prod
USA
FabLab
StudentAffairsDB
BDRegistrar
Expected End-user impact: During this time, services connecting to the databases listed above may go offline or need to be restarted during the maintenance.
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Client Configuration Change
Description of change: OIT will be making a change to which computers receive VPN settings.
Downtime window start: 12/17/2020 5:00 AM
Downtime window end: 12/17/2020 5:00 AM
Affected services: Group Policy
Expected End-user impact: During this time, no end-user impact is expected.
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Research Computing Scheduler Upgrade
Description of change: Research Computing will be upgrading the scheduler used to control jobs on the cluster. This upgrade should resolve several problems preventing GUI and MPI applications from running correctly.
Downtime window start: 12/17/2020 8:00 AM
Downtime window end: 12/17/2020 5:00 PM
Affected services: Research Computing Cluster
Expected End-user impact: During this time, the cluster will be offline while we apply this update to all compute nodes, login nodes, images, and dependent services.
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Update applicant’s email on UG Application
Description of change: OIT will enable a new Appworx job for the Admissions Office to manually update an applicant’s email address on their UG application.
Downtime window start: 12/17/2020 3:00 AM
Downtime window end: 12/17/2020 7:00 AM
Affected services: None
Expected End-user impact: During this time, no end-user impact is expected.
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Snaplogic upgrade
Description of change: OIT will upgrade Snaplogic to the newest version
Downtime window start: 12/17/2020 12:00 AM
Downtime window end: 12/17/2020 5:00 AM
Affected services: All Snaplogic pipelines
Expected End-user impact: During this time, no end-user impact is expected.
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On Friday, December 18, 2020, between 6:00 am and 6:30 am, OIT will upgrade the network in the FAU Administration Building # 10. This upgrade will cause intermittent interruptions to the network, wireless, and telephones for approximately 5 minutes. If you have trouble after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.
Thank you
FAU experienced unplanned network connectivity issues between 4:15 p.m. and 5:30 p.m. today. Network connectivity has been restored, but OIT may still be working to restore some services that may have been impacted.
OIT will be performing emergency network maintenance on the Boca Raton campus tomorrow morning from 5:00 a.m. until 5:10 a.m. During this time, network connectivity may be briefly interrupted on the Boca Raton campus.
The network maintenance scheduled for Wednesday, November 11 has been completed.
Thank you
OIT will be performing maintenance on core network equipment on the Boca Raton campus from 5:00 a.m. until 7:30 a.m. this upcoming Sunday. During this time there may be intermittent connectivity to networked services on the Boca Raton campus, connectivity from Boca Raton to the internet, and connectivity from Boca Raton to other campuses.
UPDATE: The emergency maintenance has been completed and the OIT help desk system is back online.
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The OIT Help Desk ticketing system is currently unavailable due to emergency maintenance performed by the vendor. We expect the system to be back online momentarily.
OIT
OIT Will be performing maintenance on core network equipment on the Fort Lauderdale campus on Thursday October 29th from 5:00 a.m. until 7:00 a.m. During this time, there will be periods of disruption to services at Fort Lauderdale, connectivity to the internet from the Fort Lauderdale campus, and connectivity to other campuses.