[RESOLVED]Degraded Services Single Sign On, DHCP, DNS

Issue is resolved and services are fully online.

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DHCP, DNS, Single Sign On, Network Monitoring, and EDURoam may experience delays and possible errors this morning due to an issue with a device in Building 96. Information Technology is working on resolving the issue and will update this notice as we learn more.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Lecture Capture, Network and Telecom, Systems, Video Conferencing, Workday

[Resolved] Network outage building 96

The network outage in building 96 has been resolved.

Thank you

Posted in Network and Telecom

Network outage building 96

We have received reports of a network outage in building 96. We are currently investigating the cause and working to resolve as soon as possible.

OIT

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. Oct 4th from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 10/04/2018 from 12:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:

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Identify Management
Description of change: Add HIPAA role to Oracle Identity Manager​ and sync to OUD
Downtime window start: 12:00 AM
Downtime window end: 7:00 AM
Affected services: Oracle Identity Manager
Affected systems: boc22oimp
Expected End-user impact: Password changes may be delayed a few minutes during the time. No services will be restarted.

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Application Maintenance – Forms.fau.edu user and role sync
Description of change: OIT will begin syncing all Employees and their roles into forms.fau.edu’s database one per day.
Downtime window start: 3:00 AM
Downtime window end: 3:00 AM
Affected services: forms.fau.edu​
Affected systems: frevvo server
Expected End-user impact: During this time there is no end-user impact. After the change, users will be able to accurately route forms to employees as needed.

 

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Server Maintenance
Description of change: OIT will be performing maintenance on its server infrastructure.
Downtime window start: 4:00 AM
Downtime window end: 5:30 AM
Affected services: DHCP, DNS, SSO, Network Monitoring, EDURoam
Affected systems: dhcpboc1, dhcpboc18, dnsboc1, ldapboc1-el6, overwatch, shibboleth2p, tatooine, boc96hv01, boc96hv02, boc96esxi01, boc96esxi02

Expected End-user impact: Affected services may either be down or partially degraded.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

[Completed] Network maintenance on Saturday, September 22 from 12:01 am – 5:00 am

The network maintenance scheduled for Saturday, September 22 has been completed.

Thank you

Posted in Network and Telecom

[Completed] Library Network Upgrades on September 14, 2018 at 4:00 am

The network upgrades in the FAU Library have been completed.

Thank you

Posted in Network and Telecom

Network maintenance on Saturday, September 22 from 12:01 am – 5:00 am

OIT will be performing network maintenance on Saturday, September 22 from 12:01 a.m. until 5:00 a.m. Due to the nature of the maintenance, users may experience intermittent network and telephone outages lasting approximately 10 minutes during this window.

Thank you

Posted in Network and Telecom

OIT Systems Maintenance, Thurs. Sept. 13 from 3:00AM to 7:00AM

Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 09/13/2018 from 3:00 AM to 7:00 AM during OIT maintenance window.  In addition, the following systems will be specifically impacted:

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Network Upgrade – Library MPLS 10g Router Upgrade
Description of change: Networking is performing an upgrade of the LY3 Building complex. All network services in building will be offline during the cutover.
Downtime window start: 5:00 AM
Downtime window end: 7:00 AM
Affected services: Library Building network services. Wireless and wired.
Affected systems: All network devices in LY3
Expected End-user impact:  During this time network services in the Library building will be offline. Once back online, end users m​ay need to reboot.

Posted in Network and Telecom

Library Network Upgrades on September 14, 2018 at 4:00 am

On Friday, September 14, 2018, between 4:00 am and 6:00 am, OIT will upgrade the network in the FAU Library. This upgrade will cause intermittent interruptions to the network, wireless, and telephones in the Library. If you experience any difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[Resolved] Network outage at the Ft. Lauderdale campus

The network outage at the FAU Ft. Lauderdale campus has been resolved.

Thank you

Posted in Network and Telecom