AT&T is working on repairing a cable that is affecting the Fort Lauderdale Campus telephone system.
We will post updates as we have more information.
Network maintenance on August 1 from 4:00 am – 6:00 am
OIT will be performing network maintenance on Wednesday, August 1st from 4:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window.
Thank you
Posted in Network and Telecom
[Rescheduled] Network maintenance on July 25 from 4:00 am – 6:00 am
OIT will be performing network maintenance on Wednesday, July 25 from 4:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window.
Thank you
Posted in Network and Telecom
Telephone system ups battery maintenance July 25 at 4:00 a.m.
The telephone system battery bank will be undergoing routine maintenance on Wednesday, July 25 between 4:00 am and 5:00 am. The telephone system will not be affected by this maintenance.
Thank you
Posted in Network and Telecom
OIT Systems Maintenance, Thurs. July 26 from 3:00AM to 7:00AM
Office of Information Technology will be performing routine systems maintenance which includes but is not limited to rebooting Windows servers as deemed necessary, installing critical patches and other health checks on Thursday, 07/26/2018 from 3:00 AM to 7:00 AM during OIT maintenance window. In addition, the following systems will be specifically impacted:
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Event Management Software Upgrade
Description of change: OIT will be updating the front and back end components for the EMS platform.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: EMS Desktop clients, Virtual EMS http://events.fau.edu/VirtualEMS, Master Calendar http://events.fau.edu/MasterCalendar
Affected systems: FAU app and web server
Expected End-user impact: During this time, EMS (both web and desktop client) and Master Calendar will be unavailable. End-users will need to upgrade to new EMS client on desktop. Instructions were provided via email.
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Appworx and Harvest Database Maintenance
Description of change: Migrating the database for production Appworx and Harvest from Solaris to Linux.
Downtime window start: 3:00 AM
Downtime window end: 6:00 AM
Affected services: Production Appworx and Harvest
Affected systems: enzo/oracleapps
Expected End-user impact: During this time, Appworx and Harvest will be unavailable. This will impact Appworx jobs that run during this time.
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Identity Management Updates
Description of change: OIT will install patches and upgrades to Oracle Identity Manager to enhance certain features.
Downtime window start: 5:00 AM
Downtime window end: 6:00 AM
Affected services: Identity Management (OIM)
Affected systems: OIM servers
Expected End-user impact: During this time, no end-user impact is expected. Changes are occurring to back end services and will not require any downtime.
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Server Maintenance
Description of change: We are making improvements to the servers that store user related information.
Downtime window start: 5:00 AM
Downtime window end: 5:30 AM
Affected services: Servers that rely on ldapboc0 and ldapboc1
Affected systems: LDAP servers
Expected End-user impact: During this time, no end-user impact is expected. The change involves redirecting users from old servers to newer servers that are already in service.
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Two-Factor authentication for College of Business Azure Admin users
Description of change: OIT will enable two-factor (DUO) for College of Business Azure Admin users
Downtime window start: 6:00 AM
Downtime window end: 7:00 AM
Affected services:Shibboleth ADFS integration
Affected systems: Shibboleth servers
Expected End-user impact: College of Business Admin Users will be prompted for two factor when they login to Office 365.
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Connectivity Issues from Comcast Xfinity Users
Comcast is currently experiencing nationwide outages of internet and TV services. Users of Comcast Xfinity services may be unable to reach some or all FAU services until the issue is resolved.
[RESOLVED] Intermittent single-sign on issues
Early this morning we experienced issues with single sign on. This affected several of our services such as Banner and FAU Self-Service.
The issue has been resolved and all services should be accessible at this time. If you continue having issues please contact the OIT Help Desk 561.297.3999.
We apologize for the inconvenience this may have caused.
OIT
[Completed] Network maintenance on June 8 from 5:00 am – 6:00 am
OIT will be performing network maintenance on Friday, June 8 from 5:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window.
Thank you
Posted in Network and Telecom
[Completed] Network Maintenance – Jupiter Campus 5/28 – 5/29 11:30pm – 6:00am
OIT will be performing network maintenance in Jupiter on Monday, May 28 from 11:30 p.m. until 6:00 a.m. on Tuesday, May 29th. Due to the nature of the maintenance, users may experience intermittent network disruptions lasting approximately 5 – 10 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.
Thank you
Posted in Network and Telecom
[Completed] Network upgrades in buildings 01, 12, 55, and 73 on May 9, 2018
The network upgrades scheduled for Wednesday, May 9, 2018 have been completed. The following buildings were successfully upgraded: Sanson Life Science (01) Behavioral Sciences (12) Physical Science (55) and General Classroom North (73.)
Thank you
Posted in Network and Telecom