We will be performing a short emergency update to the Single Sign On System at 9 am Monday the 26. Some services may experience a brief (less then one minute) period where authentication fails. These include but are not limited to Internet Native Banner, OwlDone, Banner Self Service, and Starfish. Most other services should experience no issues.
Single Sign On Update
Intermittent Login Issues
Users are reporting issues logging into Canvas, Banner Self Service and some other SSO services. We are investigating the problem and actively working on a solution. If you experience these issues please restart your browser, computer and/or internet router. We have reports that this resolves the issue.
Email Upgrade Phishing Message – Do Not click the link
Please be advised that a Phishing email has been identified.
The subject line of this message is Email Upgrade. Please DO NOT click the link in the message. The message is not sent from OIT or FAU. If you have already clicked the link, please change your password immediately. If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
[Completed] Network maintenance on March 7 from 12:01 am – 6:00 am
The network maintenance scheduled for March 7 has been completed.
Thank you
Posted in Network and Telecom
[Completed] Wi-Fi upgrades on Tuesday March 06
All wireless upgrades have been completed.
Thank you
Posted in Network and Telecom
[Resolved] Telephone outage in the T-Area
The power issue causing the telephone outage in T-6 has been resolved.
Thank you.
Posted in Network and Telecom
[Resolved] Computer Center 1st floor network outage
The 1st floor network issue in building 22 has been resolved.
Thank you
Posted in Network and Telecom
Computer Center 1st floor network outage
We are experiencing an issue with the 1st floor data switch in the Computer Center building. We are working to resolve the issue as soon as possible.
Thank you
Posted in Network and Telecom
[resolved] intermittent issues with the automated campus operator
The FAU automated campus operator, also known as SPOK, is experiencing a problem with one of the hardware nodes. Incoming calls that will be routed to the operator. We are working with the vendor to resolve this issue.
Thank you
Posted in Network and Telecom
Network maintenance on March 7 from 12:01 am – 6:00 am
OIT will be performing network maintenance on Wednesday, March 7 from 12:01 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.
Thank you
Posted in Network and Telecom