Library Network Upgrades on September 14, 2018 at 4:00 am

On Friday, September 14, 2018, between 4:00 am and 6:00 am, OIT will upgrade the network in the FAU Library. This upgrade will cause intermittent interruptions to the network, wireless, and telephones in the Library. If you experience any difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[Resolved] Network outage at the Ft. Lauderdale campus

The network outage at the FAU Ft. Lauderdale campus has been resolved.

Thank you

Posted in Network and Telecom

Network outage at the Ft. Lauderdale campus (construction fiber cut)

We are experiencing a network outage at the FAU Ft. Lauderdale campus.  A large fiber cable was cut due to ongoing construction in the area.  A fiber repair crew is on site and actively working to correct the issue.

Thank you

Posted in Network and Telecom

[RESOLVED] Issue with Single-Sign On (SSO)

Issue has been resolved. You now should be able to log in to FAU services.

 

OIT

 

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We are currently experiencing issues with single-sign on. This impacts services such as Workday, MYFAU and Canvas. We are working on resolving the issue as soon as possible.

We apologize for the inconvenience this may cause.

OIT

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized

[Completed] – Telephone system core battery Maintenance – Wednesday, Aug. 8

The telephone system core battery will undergo maintenance on Wednesday, August, 8, 2018 beginning at 12:00 am until 4:00 am.

During this time, there will be intermittent disruption of inbound and outbound telephone calls.

In the event of an emergency, the FAU police department can be reached at 561-271-5163 by using a cellular or other non-FAU phone.

Posted in Network and Telecom

[Completed]Network Maintenance – Jupiter Campus 7/30 5:30 am – 6:00 am

OIT will be performing network maintenance in Jupiter on Monday, July 30 from 5:30 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience an intermittent network outage lasting approximately 5 minutes during this window.

Thank you

Posted in Network and Telecom

Issue with the Fort Lauderdale Campus telephone system

AT&T is working on repairing a cable that is affecting the Fort Lauderdale Campus telephone system.

We will post updates as we have more information.

Posted in Network and Telecom

Network maintenance on August 1 from 4:00 am – 6:00 am

OIT will be performing network maintenance on Wednesday, August 1st from 4:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window.

Thank you

Posted in Network and Telecom

[Rescheduled] Network maintenance on July 25 from 4:00 am – 6:00 am

OIT will be performing network maintenance on Wednesday, July 25 from 4:00 a.m. until 6:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 5 minutes during this window.

Thank you

Posted in Network and Telecom

Telephone system ups battery maintenance July 25 at 4:00 a.m.

The telephone system battery bank will be undergoing routine maintenance on Wednesday, July 25 between 4:00 am and 5:00 am.  The telephone system will not be affected by this maintenance.

Thank you

Posted in Network and Telecom