[Completed] OIT network maintenance January 22 from 6:00 am – 7:00 am

Network maintenance has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT network maintenance January 22 from 6:00 am – 7:00 am

On Sunday, January 22, 2017, between 6:00 am and 7:00 am, OIT will implement an emergency update to the core network. Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 10 – 20 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[Resolved] Power and Network Issue in the Culture and Society building

 

Due to active generator testing in building 97, Culture and Society, the building is experiencing network and power related issues.  We are working to resolve the networking issue as soon as possible.

Thank you

Posted in Network and Telecom

Do Not Open Phishing Email with subject line “Important announcement from President John Kelly”

If you received an email that appears to come from President John Kelly with subject line “Important announcement from President John Kelly” do not open and please delete this email immediately. This is a phishing email.

If you already opened the attached document contact the OIT Help Desk at 561.297.3999 for further assistance.

Posted in Banner and Admin Systems, Educational Technologies, Email, Instructional Technologies, Network and Telecom, Systems, Uncategorized, Workday

[Completed] OIT network maintenance January 7 from 1:00 am – 6:00 am

The network maintenance scheduled for January 7 has been completed.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT network maintenance January 7 from 1:00 am – 6:00 am

On Saturday, January 07, 2017, between 1:00 am and 6:00 am, OIT will implement an emergency update to the core network.  Due to the nature of the maintenance, users may experience intermittent network outages lasting approximately 20 – 30 minutes during this time period. This outage will affect connectivity to the Internet as well as connectivity within FAU.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

OIT Upgrade and Enhancement Schedule, Dec. 21 – 30

To minimize impact to our user community, the Office of Information Technology has planned several upgrades and enhancements during the upcoming holiday break. Please see the schedule below for dates, times and impacts.

Outstanding Maintenance

Wednesday, Dec. 28 through Friday, Dec. 30; each morning from 12:01 a.m. – 6 a.m.
Network Core Maintenance; expect intermittent network outages during this time period.

Completed Maintenance

Wednesday, Dec. 21, 6 p.m., through Thursday, Dec. 22, 6 a.m.  Datacenter Power Upgrades [Completed]

Monday, Dec. 26, 1 a.m. – 6 a.m:  Network Core Maintenance [Completed]

Monday, Dec. 26, 6 p.m. through Tuesday, Dec. 27, 6 a.m:  Banner Patches and Upgrades [Completed]

 

Posted in Banner and Admin Systems, Network and Telecom, Systems, Uncategorized

[Completed] Network upgrade in the Education Building on Dec 04

The network upgrade in the Education building has been completed.

Thank you

 

Posted in Network and Telecom

Network upgrade in the Education Building on Dec 04

On Sunday, December 04, 2016, between 12:00 am and 6:00 am, OIT will upgrade the network in the FAU Education building #47. This upgrade will cause intermittent interruptions to the network in the Education building during the implementation and testing of the new hardware. If you experience difficulties after the times outlined above, please contact the FAU help desk at http://www.fau.edu/helpdesk or 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

Resolved – Wireless networks in Davie and Jupiter able to access SSO

Update: Jupiter and Davie campuses are now able to access SSO from the wireless networks.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday