Emergency Internet Maintenance from Midnight until 6:00 am on 4/13 and 4/14

Due to emergency third-party fiber maintenance from the vendor that provides Internet and network connectivity to FAU, there will be work performed that will sporadically affect connectivity to the campus from midnight until 6:00 a.m. on 4/13 and 4/14. We are making efforts to ensure that services are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage.

Thank you

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom

Network Maintenance Jupiter Campus 3/23 12:00am – 4:00am

Network team will be doing maintenance on internet connection router in Jupiter, this will cause slight disruptions to internet connectivity for this campus only.

Posted in Network and Telecom

[Completed] Emergency network update at 12:01 am

The emergency network maintenance has been completed.

Thank you

 

Posted in Network and Telecom

Emergency network update at 12:01 am

Just after midnight tonight, between 12:01 am and 6:00 am, OIT will perform an emergency update to the network router on the Boca Raton campus.  This update will cause an interruption to the data and telephone networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at 561-297-3999 for immediate assistance.

Thank you

Posted in Network and Telecom

[UPDATE] Network connectivity issues primarily affecting wireless

** UPDATE – 2:23pm **

We have stabilized the network and all services should be functioning as normal at this time. We will be doing emergency maintenance at midnight in which there may be intermittent loss of network connectivity. We appreciate your patience and apologize for any inconvenience.

 

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We are currently experiencing network connectivity issues. This is mainly affecting wireless connections on all campuses. OIT is working to resolve the issues as soon as possible.

We apologize for any inconvenience this may cause.

OIT

Posted in Network and Telecom, Systems, Uncategorized

[COMPLETED] – TouchNet Systems – Maintenance Notification – Wed. March 16 from 3:00AM to 7:00AM

*****UPDATE*****

TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.

 

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TouchNet will be performing routine server maintenance from 3:00 a.m. to 7:00 a.m. on Wednesday 3/16/2016.

All student payment services and marketplace sites will be unavailable during this time.

 

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Uncategorized, Workday

[Completed] Network maintenance on March 9 from 12:01 am – 4:00 am

OIT will be performing network maintenance on Wednesday, March 9 from 12:01 a.m. until 4:00 a.m. Due to the nature of the maintenance, users may experience intermittent Internet outages lasting approximately 15 minutes during this window. The Internet connection will be rerouted to the backup connection to minimize any downtime.

Thank you

Posted in Network and Telecom

[Resolved] Partial network outage in the Library

The network outage in the Library has been resolved.

Thank you

Posted in Network and Telecom

Partial network outage in the Library

We are experiencing a partial network outage in the Library on the Boca Raton campus.  We are replacing the hardware now.

Thank you

Posted in Network and Telecom

Telephone system emergency upgrade

Starting Monday, March 7, through Wednesday, March 9, 2016 between the hours of 9:00 pm and 6:00 am, the Communications Infrastructure team will begin upgrading the VoIP telephones at all campus locations. During this time the phones will require a fifteen-minute reboot after receiving the upgrade. If you experience difficulties after the times outlined above, please contact the FAU help desk at https://helpdesk.fau.edu or 561-297-3999 for immediate assistance. Thank you

Posted in Network and Telecom, Uncategorized