OIT will be replacing an aging server rack and its networking components with a newer rack. This move could affect services such as Banner, Blackboard, Sharepoint and the like. However, no end user impact is expected.
[Resolved] Partial network outage in the Science and Engineering building
The network outage in the Science and Engineering building has been resolved.
Thank you
Posted in Network and Telecom
Partial network outage in the Science and Engineering building
We are experiencing a partial network outage in the Science and Engineering building on floors one and four. We are working to resolve the issue as soon as possible.
Thank you
Posted in Network and Telecom
ALERT – Google Phishing Email
Please be advised that a Phishing email has been identified.
The subject line of this message is Emergency Email! and the message states: “To Avoid Closure Of Your Email, Click Or Copy This Link:[google drive link]” – Please DO NOT click this message as it is not sent from OIT or FAU and by clicking the link your account will become compromised.
Google has suspended any user who has clicked the link. To enable your account, you must reset your Owlapps password. We recommend that you reset both your Owlapps and FAUNet ID passwords to avoid any future issues.
If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
Emergency Internet Maintenance from Midnight until 6:00 am on 4/13 and 4/14
Due to emergency third-party fiber maintenance from the vendor that provides Internet and network connectivity to FAU, there will be work performed that will sporadically affect connectivity to the campus from midnight until 6:00 a.m. on 4/13 and 4/14. We are making efforts to ensure that services are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage.
Thank you
Network Maintenance Jupiter Campus 3/23 12:00am – 4:00am
Network team will be doing maintenance on internet connection router in Jupiter, this will cause slight disruptions to internet connectivity for this campus only.
Posted in Network and Telecom
[Completed] Emergency network update at 12:01 am
The emergency network maintenance has been completed.
Thank you
Posted in Network and Telecom
Emergency network update at 12:01 am
Just after midnight tonight, between 12:01 am and 6:00 am, OIT will perform an emergency update to the network router on the Boca Raton campus. This update will cause an interruption to the data and telephone networks. If you experience difficulties after the times outlined above, please contact the FAU help desk at 561-297-3999 for immediate assistance.
Thank you
Posted in Network and Telecom
[UPDATE] Network connectivity issues primarily affecting wireless
** UPDATE – 2:23pm **
We have stabilized the network and all services should be functioning as normal at this time. We will be doing emergency maintenance at midnight in which there may be intermittent loss of network connectivity. We appreciate your patience and apologize for any inconvenience.
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We are currently experiencing network connectivity issues. This is mainly affecting wireless connections on all campuses. OIT is working to resolve the issues as soon as possible.
We apologize for any inconvenience this may cause.
OIT
[COMPLETED] – TouchNet Systems – Maintenance Notification – Wed. March 16 from 3:00AM to 7:00AM
*****UPDATE*****
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
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TouchNet will be performing routine server maintenance from 3:00 a.m. to 7:00 a.m. on Wednesday 3/16/2016.
All student payment services and marketplace sites will be unavailable during this time.