FAU Guest Wifi Issue

FAU Guest wifi is not accepting the credentials provided and we are currently investigating.

We apologize for any inconvenience and will update this status as soon as possible.

OIT

Posted in Network and Telecom

High Performance Computing Cluster Offline

Due to a power outage on the Jupiter campus the Koko High Performance Computing Cluster is offline.

Posted in Network and Telecom, Systems

[Resolved] FAU Experiencing Degraded Internet Performance

The primary FAU Internet connection has been restored.

Thank you

Posted in Educational Technologies, Email, Network and Telecom, Systems

FAU Experiencing Degraded Internet Performance

FAU is currently experiencing an outage of its primary connection to the internet. While all traffic has switched over to a backup connection and all services are available, users will experience decreased speeds to the internet until the issue is resolved. Our service provider is aware of the issue and working to resolve this issue as quickly as possible.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems

[Resolved] Partial network outage in Student Support Services building 80

The network in the Student Support Services building has been restored.

Thank you

Posted in Network and Telecom

Partial network outage in Student Support Services building 80

We are experiencing a partial network outage in the Student Support Services, building 80 on the Boca Raton campus.  We are working to resolve the issue.

Thank you

Posted in Network and Telecom

[COMPLETED] TouchNet Payment processing system unavailable 5/18/16 due to maintenance

******* UPDATE 5/18/16 @ 8:25am ********

TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.

**********************************************

The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 5/18/16.

This will affect student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.

We expect all systems to be back online no later than 7:00(am) that morning. A follow up notification will be sent out when the system is back online.

Posted in Banner and Admin Systems, Educational Technologies, Email, Network and Telecom, Systems, Workday

OIT Systems Maintenance, Saturday May 14th, 5-8am

OIT will be replacing an aging server rack and its networking components with a newer rack.  This move could affect services such as Banner, Blackboard, Sharepoint and the like.  However, no end user impact is expected.

Posted in Network and Telecom, Systems

[Resolved] Partial network outage in the Science and Engineering building

The network outage in the Science and Engineering building has been resolved.

Thank you

Posted in Network and Telecom

Partial network outage in the Science and Engineering building

We are experiencing a partial network outage in the Science and Engineering building on floors one and four.  We are working to resolve the issue as soon as possible.

Thank you

Posted in Network and Telecom