FAU is currently experiencing an outage of its primary connection to the internet. While all traffic has switched over to a backup connection and all services are available, users will experience decreased speeds to the internet until the issue is resolved. Our service provider is aware of the issue and working to resolve this issue as quickly as possible.
FAU Experiencing Degraded Internet Performance
[Resolved] Partial network outage in Student Support Services building 80
The network in the Student Support Services building has been restored.
Thank you
Posted in Network and Telecom
Partial network outage in Student Support Services building 80
We are experiencing a partial network outage in the Student Support Services, building 80 on the Boca Raton campus. We are working to resolve the issue.
Thank you
Posted in Network and Telecom
[COMPLETED] TouchNet Payment processing system unavailable 5/18/16 due to maintenance
******* UPDATE 5/18/16 @ 8:25am ********
TouchNet systems has completed their maintenance. All systems are back online and ready for regular use.
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The TouchNet payment processing system will be undergoing maintenance; from 3:00(am) to 7:00(am) –EST, on Wednesday 5/18/16.
This will affect student payment services (Bill+Payment), as well as all Marketplace Stores, uPay sites and TouchNet ready partner payment services.
We expect all systems to be back online no later than 7:00(am) that morning. A follow up notification will be sent out when the system is back online.
OIT Systems Maintenance, Saturday May 14th, 5-8am
OIT will be replacing an aging server rack and its networking components with a newer rack. This move could affect services such as Banner, Blackboard, Sharepoint and the like. However, no end user impact is expected.
Posted in Network and Telecom, Systems
[Resolved] Partial network outage in the Science and Engineering building
The network outage in the Science and Engineering building has been resolved.
Thank you
Posted in Network and Telecom
Partial network outage in the Science and Engineering building
We are experiencing a partial network outage in the Science and Engineering building on floors one and four. We are working to resolve the issue as soon as possible.
Thank you
Posted in Network and Telecom
ALERT – Google Phishing Email
Please be advised that a Phishing email has been identified.
The subject line of this message is Emergency Email! and the message states: “To Avoid Closure Of Your Email, Click Or Copy This Link:[google drive link]” – Please DO NOT click this message as it is not sent from OIT or FAU and by clicking the link your account will become compromised.
Google has suspended any user who has clicked the link. To enable your account, you must reset your Owlapps password. We recommend that you reset both your Owlapps and FAUNet ID passwords to avoid any future issues.
If you need assistance, please contact the OIT Help Desk at 561.297.3999
OIT
Emergency Internet Maintenance from Midnight until 6:00 am on 4/13 and 4/14
Due to emergency third-party fiber maintenance from the vendor that provides Internet and network connectivity to FAU, there will be work performed that will sporadically affect connectivity to the campus from midnight until 6:00 a.m. on 4/13 and 4/14. We are making efforts to ensure that services are available as much as possible through the maintenance by utilizing backup internet connections and disaster recovery procedures. However, there may be intermittent and sporadic losses of connectivity due to the nature of the outage.
Thank you
Network Maintenance Jupiter Campus 3/23 12:00am – 4:00am
Network team will be doing maintenance on internet connection router in Jupiter, this will cause slight disruptions to internet connectivity for this campus only.
Posted in Network and Telecom